Senior Windows Sustaining Engineer (Kernel/Mode Development)

***We are unable to sponsor as this is a permanent full-time role***

***Fully Remote***

A prestigious company is looking for a Senior Windows Sustaining Engineer. This engineer will focus on kernel-mode and user-mode code development. This role requires experience with the following: C++, windbg, Windows Performance Analyzer, Rust, and SQL statements.

Responsibilities:

• Kernel-mode and user-mode code development: write code that transforms messages, processes data, interfaces with components in different languages, and interacts with Web APIs.
• Diagnose and triage customer issues: analyze logs, crash dumps, and diagnostic data to identify root causes and drive timely resolutions.
• Cross-functional collaboration: work closely with customer support, sales teams, product management, and engineering teams to resolve customer issues, improve product quality, and ensure seamless integration across components.
• Optimization and profiling: use profiling tools to optimize code performance.
• Test and maintain code quality: write unit and integration tests, adhering to consistent coding styles and architectural guidelines.

Qualifications:

• Proven ability to develop high-quality code in C++.
• Proven ability to troubleshoot and debug complex systems effectively.
• Proficiency with windbg in both user-mode and kernel-mode.
• Ability to identify performance bottlenecks using Window Performance Analyzer.
• Experience programming in Rust or a strong desire to learn Rust.
• Knowledge of Windows NT internals.
• Ability to modify and execute SQL statements.