Citrix Administrator

Location: Remote (Preferably Boston Area / Northeast EST)
Work Type: Contract (Minimum 6 Months)
Start Date: Immediate
Work Hours: EST Time Zone
Note: Candidate should be available for on-call support on a rotation basis.

Position Overview

We are seeking an experienced Senior Citrix Administrator to manage, support, and optimize enterprise-scale Citrix environments. The ideal candidate will have strong expertise in Citrix Virtual Apps & Desktops, Citrix ADC (NetScaler), and related technologies, ensuring high availability, security, and performance of the infrastructure.

Key Responsibilities

• Administer, troubleshoot, and optimize Citrix infrastructure, including:
• Citrix Virtual Apps and Desktops
• Citrix ADC (NetScaler)
• Citrix StoreFront
• Perform advanced troubleshooting and root cause analysis of Citrix-related issues and escalate to vendors when required.
• Configure and maintain Citrix policies, profiles, and group policies to enhance the end-user experience.
• Manage Citrix licensing, monitoring, and capacity planning to maintain optimal performance.
• Collaborate with networking, security, and server teams to maintain a secure Citrix environment.
• Provide Windows Server OS-level troubleshooting related to Citrix platforms.
• Automate administrative tasks using PowerShell scripting.
• Plan and execute upgrades, patches, and migrations with minimal business disruption.
• Implement security best practices including:
• Multi-Factor Authentication (MFA)
• Role-Based Access Control (RBAC)
• Maintain proper documentation of configurations, processes, and troubleshooting procedures.

Required Skills & Experience

• 5+ years of experience managing Citrix environments
• Minimum 2 years experience at Level 3 support capacity

Strong expertise in:

• Citrix Virtual Apps & Desktops (XenApp / Xen Desktop)
• Citrix ADC (NetScaler)
• Citrix StoreFront
• Citrix Director
• Citrix Profile Management

Additional technical skills:

• Windows Server Administration
• Active Directory
• Group Policy
• DNS / DHCP
• PowerShell scripting for automation
• Citrix monitoring tools:
• Citrix Director
• ControlUp
• eG Innovations

Networking knowledge:

• VPN
• Load Balancing
• Firewalls
• VLANs
• TCP/IP

Additional experience (preferred):

• Citrix Cloud
• Citrix Workspace
• Azure Virtual Desktop (AVD)

Certifications (Any 2 Required)

• Citrix Certified Expert Virtualization (CCE-V)
• Citrix Certified Professional Virtualization (CCP-V)
• Microsoft Certified: Azure Administrator Associate

Soft Skills

• Strong analytical and troubleshooting skills
• Excellent communication and documentation skills
• Ability to work independently and within cross-functional teams
• Ability to adapt in a fast-paced IT environment