CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Role - IT Field Support Specialist - Level 2
Location - Columbia, MD, US, 21046
Clearance - TS/SCI Full Scope Poly
Salary - $50,000 - $72,000
Job Description
CyberCore is looking for an IT Field Support Specialist.
The job duties are as follows:
Utilizes MDT servers to deploy the latest computer image to new and recycled computers.
Fulfills equipment requests for newly imaged workstations according to daily work priorities.
Configures computers, communications devices, and peripheral equipment.
Trains site personnel in the proper use of imaging tools.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables & telephone systems
Ensures image benches are operational. If the operational status is lost, alert the proper management team.
Required Skills
High school/GED and four (4) years of experience AND 8570 Certification.
Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
Well-versed in installing Windows, software, applications, antivirus, and patches.
Demonstrated ability to read and understand technical manuals and schematics.
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint, and Access).
Able to manage time and priorities effectively.
Able to work efficiently with minimal supervision.
Proficient in working with end-users remotely.
Demonstrated expertise in Microsoft Windows 7 and 10.
Familiar with Active Directory security and policies.
Excellent analytical and problem-solving skills.
Must be able to drive a company vehicle.
The individual needs to be able to drive an ATT vehicle.
Must be available to work an 8-hour shift between the hours of 6 am and 6 pm, as determined by management.
Active TS/SCI security clearance with a current polygraph is required
Desired Skills
Preferred Security +
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