Senior Audio Visual Support Technician

job summary:

Title: Senior Audio Visual Support Technician

Duration: Open Ended w2 Contract

Location: 100% Onsite in Newport Beach, California 92660

Shift: M-F 8 am - 5 pm PST

For Immediate review and consideration, email resume to

location: Newport Beach, California

job type: Solutions

salary: $50 - 55 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Job Duties -

? Support critical collaboration spaces for events, meetings, and broadcasts

? Support all live events during and after-hours providing concierge level support for audio and video as needed

? Works directly with business customers to deliver concierge level service

? Provides technical expertise and collaborates with other team members to troubleshoot issues

? Identify potential system problems and develop solutions/repairs. Perform maintenance and repair tasks on all video conferencing equipment

? Collaborate with cross functional teams to help resolve video and audio technology issues as they arise

? Will be responsible for supporting the following types of products; Microsoft Surface Hubs, Meeting

? Services (Teams, Zoom), Crestron Microsoft Teams Room Technology, Professional Audio

? Equipment (QSC, EV, Midas, Shure, etc.)

? Ability to setup, run, mix/EQ live professional sound equipment

? Communicates complex details in a way that people can understand while collaborating with people at all levels in the organization and ensuring all are supported and informed

? Able to work with minimal supervision, manage daily workload, able to work independently, and prioritize work based on business need

? Provide on-call support for other client locations

#LI-JM4

qualifications:

Job Requirements -

? BS in technology related field or equivalent experience

? 3 years of concierge level support experience in an enterprise environment

? 3 years of experience supporting/operating audio and video technologies

? 3 years of experience in a technology environment leveraging networks, voice, data, and video tools.

? Effective communicator with the ability to interact with a wide variety of stakeholders

? Superior customer service mindset and solution delivery focus

? Independent and able to handle multiple and sometimes conflicting priorities

Desired Skills & Experience -

? Crestron, Shure, Dante Certifications Preferred but not required

#LI-JM4

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.