Staff Data Center Field Engineer

Job Req ID: 28405

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Staff Data Center Field Engineer at Supermicro, you will be focused on Supermicro's industry-leading AI centric Data Center Building Block Solutions (DCBBS) and how we help assess, explain, suggest, design and deploy AI factory infrastructure solutions. This role is focused on delivering integrated high-density AI reference environments that combine Supermicro GPU-optimized platforms based on NVIDIA, AMD, and Intel architectures incorporating modular data center building, network, security kits. We build AI factories globally with our customers and bring them to life.

You will work directly with our premier partners, vendors and global integrators for the benefit of countries and companies that are adopting Sovereign AI and commercial AI factories at scale with our products. You must possess a deep understanding of how software interacts with high-performance hardware. You understand the nuances of powering and cooling state of the art equipment. You will build and maintain trusted advisor relationships with customers and partners.

Essential Duties and Responsibilities:

• Consultative solution selling - engagements with sales, field application engineers, network engineers, system engineers and product managers from Supermicro and partner companies.
• Infrastructure architect - position advanced infrastructure architectures including liquid cooling, high-density power distribution, and overstructure/containment strategies to support next-generation GPU clusters
• Data Center Design: Has a good understanding of data center design, construction, factory acceptance, site acceptance and commissioning
• Data Center Operations: Highly technical problem solver who understands data center mechanical, electrical and plumbing design
• New market opportunities - New opportunities and develop revenue strategies around AI-ready modular data centers and high-density compute deployments.
• Project Management: Collaborate with Project Managers and design engineers to produce comprehensive design proposals and detailed delivery plans, specifically tailored to the onsite server rack installations
• Strategic Partnerships - Build and manage partnerships across the AI and data center ecosystem, including OEMs, GPU providers (NVIDIA, AMD, Intel), mechanical/electrical vendors, and modular construction partners
• Customer Collaboration: Actively participate in or host customer meetings to discuss project status, timelines, and any server rack deployment-specific requirements, ensuring alignment with the customer's data center infrastructure
• Site Survey: Conducting site surveys and assessments to understand the specific requirements and constraints of the customer's data center facility, ensuring that the proposed rack systems are optimized for the environment. Visit on-site facilities and operations to enable solution integration and issue resolution
• Travel: Travel required (up to 50%)

Qualifications:

• 10+ years of experience in technical multi-partner-facing roles, working with OEMs, GSIs, and Data Center Infrastructure providers.
• AI Infrastructure Mastery: Hands-on experience with AI-specific hardware, including GPU servers, networking and storage especially in traditional datacenter environments.
• Networking & Storage Savvy: Solid understanding of high-performance networking and storage.
• Communication: Strong ability to translate complex hardware + software value propositions into clear, compelling presentations for both engineers and executives.
• Travel: Proven ability to travel up to 50% to global locations and work with customers and partners in the field.

Salary Range

TBD

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.