Security Engineer

Role: Security Engineer

Location: Remote

We are is looking for a Security Engineer to lead the installation, configuration, and management

of enterprise security platforms across our customer base and internal infrastructure. This

senior-level role serves as the top escalation point within the Security Operations team and

requires deep hands-on expertise across a modern security toolstack. This is a full-time position

reporting to the Manager, Security Operations.

What You ll Do:

• Responsible for the engineering, installation, configuration, maintenance, and upgrade of enterprise security platforms supporting 11:11 customers and internal infrastructure.
• Develop and review system and security designs to ensure compliance with corporate security policies and industry best practices.
• Implement and support security technology solutions across endpoint, network, cloud, and data protection domains in accordance with best practices and company policies.
• Provide advanced, multi-layered technical support to the customer base through services delivered by the Security Operations team.
• Review and resolve security anomalies and incidents that are broad and potentially service impacting. Escalate to appropriate resource or management if necessary.
• Act as the Tier 3 escalation point for customer issues and internal work units.
• Serve as a liaison with customers, vendors, and other third-party providers to troubleshoot issues or participate in design sessions.
• Ability to accurately track issues in the ticketing system while providing timely updates to customers on progress and resolution.
• Create and maintain technical documentation including runbooks, configuration standards, and operational procedures.
• Obtain and maintain technical certifications to further knowledge of products and services offered by the company.
• All other duties as assigned by Manager.
• Work supportively with colleagues, operating in a manner that is consistent with Code of Business Ethics and Company Values.
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures, and policies.
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
• Additional duties as assigned.

Who You Are & What You ll Bring:

• 5+ years of security engineering or security operations experience in a senior or Tier 3 capacity.
• Extensive experience with installation, configuration, and administration of Thales CipherTrust Transparent Encryption (CTE) across Linux and Windows platforms.
• Extensive experience with Microsoft Sentinel, including data connector configuration, Log Analytics workspace design, analytics rules, workbooks, and automation playbooks.
• Extensive experience writing advanced KQL queries for detection engineering, threat hunting, and incident investigation.
• Extensive experience with ThreatX for web application and API protection, including policy configuration and behavioral rule tuning.
• Extensive experience with Cortex XDR, including agent deployment, policy configuration, and endpoint incident response.
• Extensive experience with Palo Alto Networks next-generation firewalls and Panorama.
• Extensive experience with Azure security tools including Azure Arc, Microsoft Defender for Cloud, Azure Monitor, and Data Collection Rules (DCRs).
• In-depth experience administering and hardening Linux operating systems, specifically Ubuntu and RHEL.
• In-depth experience administering and hardening Windows operating systems, including Windows 10, 11, and Windows Server.
• Proficiency in scripting languages such as Python, PowerShell, or Bash for security automation and configuration tasks.
• Strong analytical and problem-solving skills with the ability to operate effectively under pressure in a fast-paced environment.
• Excellent written and verbal communication skills, including the ability to convey technical concepts to non-technical stakeholders.
• Bachelor s degree in Computer Science, Information Security, or related field, or equivalent experience.
• Relevant certifications preferred: Microsoft SC-200 (Security Operations Analyst), PCNSE (Palo Alto Networks Certificate)