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Remote ServiceNow CTA or TC

• Posted 1 day ago • Updated 59 minutes ago

Full Time

Part Time

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Video
Customization
Process Modeling
Gap Analysis
SaaS
Internal Control
Auditing
Security Operations
ServiceNow
Generative Artificial Intelligence (AI)
Workflow
Workday
SAP
Artificial Intelligence
Training
Management
Technical Direction

Summary

Hi,

Hope you are doing great! Please find the requirement below ,if you find yourself comfortable with the requirement please reply with your updated resume and your employer details and I will get back to you or I would really appreciate if you can give me a call back at my contact number

Position:: ServiceNow CTA or TC - AI

Location:: Remote

Duration:: 6+ month contract

Interview Mode:: Video

CONSULTING FIRM BACKGROUND IS NEEDED - NO DEVELOPERS NEED TECHNICAL CONSULTANTS

Projects they will be working on/ Day-to-day responsibilities:

The role will be responsible for delivering a variety of advisory sessions to help customers get up and running quickly with both Now Assist and AI Agent solutions. Be the technical expert in how to best support by configuring, using ServiceNow best practices focused on configuration vs. customization
Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains.

Top/Must have skills:

7+ years of ServiceNow implementation experience, or similar Enterprise SaaS/competitor solutions
5+ years of practitioner experience (e.g., Infrastructure Operations, Internal Controls/Audit, Security Operations, Asset Manager)
Must have a CAD, CSA and 1 CIS cert
All roles must have Experience with end-to-end ServiceNow technical solutions and come from a consulting background.
Specifically looking for candidates with AI Experience - Should have "Agentic AI", "AI Workflow" and/or "Workflow data fabric" in their resumes
You may find plenty of people who have implemented Now Assist. These are called "skills" and you just have to turn them on to work. Really looking for people who have built "agentic workflows", meaning they incorporated GenAI into a workflow and/or integration. Integrating an agentic AI workflow with an external system, like Workday, SAP, etc., is a big plus. They should be able to explain when to use AI and when not to use AI.
Strong hands-on familiarity with Now Assist Have taken Now Assist training and have successfully installed and configured on a employee instance Ability to manage the customer and customer expectations independently Strong presence/comm skills and self-starter/resourceful Comfortable with ambiguity/being uncomfortable

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91162956
Position Id: 2026-16815
Posted 1 day ago

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