Technical Project Manager

W2 ONLY, NO C2C
Hybrid Schedule in Chicago, Illinois (2 days onsite, 3 days remote)
Location is in the Willis Tower
Top Skills:
1. Technical Project Manager with digital channel experience - can work with cross functional teams including developers (i.e. should understand what it means if a API is down), BA's, Scrum Masters, etc. Strong core PM foundational experience - can handle high pressure situations
2. Application development - should come from a career of managing app dev projects - developer earlier in their career is great if they have that
3. Customer facing experience - not just back-end internal experience
4. Deploy and deliver in Agile - understand APIs, .NET, AWS project work
5. Any AI or CC experience is a huge plus - worked within projects where agents have been implemented
6. Experience driving Agile programs
- Strong PPT skills
Nice to have skills or certifications:
o 1. Fluent in smart sheet and JIRA
o 2. Application development project management experience
o 3.Agile methodology/sprint planning
Description
Skill description Role Summary: As a Project Manager with technical expertise in payments solutions, you will lead cross-functional projects that enhance and innovate our payments services for contact center. Your focus will be on delivering secure, compliant, and customer-centric payment experiences across omnichannel. You will coordinate with business, product and technology teams to ensure timely and successful project delivery.
Key Responsibilities:
Lead end-to-end project delivery of payments-related initiatives (e.g., payment gateways, fraud prevention, refunds, multi-channel payment solution integrations) within the technology environment.
Collaborate with technical teams to design and implement payment integrations for multiple sales channels, including contact centers.
Manage project scope, timelines, budgets, and resource allocation.
The Project Manager manages key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.
Primary Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document need

Qualifications:
Degree in Business Management or other related discipline
Project Management Professional (PMP) Certifications
Proven working experience in project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chicago,IL.
Application Deadline
This position is anticipated to close on Apr 13, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.