Business / Systems Analyst

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Business / Systems Analyst _ Auburn Hills (onsite)

Minimum of 5-7 years overall business/system analysis experience:

• Lead the gathering and synthesizing of functional and non-functional business requirements ensuring alignment to business strategy
• Identify and conduct necessary workshops/interviews to clarify and document requirements
• Analyze user needs, program functions, and steps required to develop and/or modify applications
• Responsible to assess business requirements and provide design leadership to identify and address impact to process and systems
• Ability to capture and communicate business requirements (functional and non-functional requirement) to support downstream planning and execution
• Ability to capture and build business process documentation in the form of process flows, activity diagrams and use cases
• Ability to provide input to project estimating and resource needs in support of requirements gathering and analysis
• Support the Quality Assurance team in the building of test strategy, plan and test cases including requirements traceability matrix
• Supporting of Quality Assurance test strategy and contribution to test coverage assessment

Minimum 3-5 years overall User Experience document and design experience:

• Ability to support the creation/design of new user experiences and improvements of existing user experiences
• Proven experience to quickly iterate on multiple interactive design solutions and work through details
• Lead and document using a human-centered design process to support the delivery of an user-centric interface and experience
• Develops high level, mock-ups, wire-frames and prototypes to effectively communicate interaction and design ideas
• Create wireframes, prototypes, and high-fidelity mock-ups
• Work closely with product managers to maximize customer success
• Working knowledge of UX design principles
• Develops and maintains detailed user-interface specifications.
• Presents design work to multiple teams and senior leadership for review and feedback
• Contributes to the group s shared knowledge of user-centered design and research methodologies
• Work closely with product managers to identify and document user experience requirements and design ideas

' Experience working within different project delivery methodologies including waterfall, iterative, and agile methodologies

• Experience using collaboration tools like JIRA and Confluence
• Strong Automotive OEM experience with an emphasis in the Sales and Dealer space
• Experience with a COTS Learning Management System (LMS) including requirements documentation and future business process design
• Experience with interface definition between legacy systems and new COTS application
• Creating report definitions, based on legacy reports, for recreation in new COTs application
• Ability to Independently work towards a goal
• Ability to work in a relatively ambiguous environment
• Strong analytical thinking and attention to detail
• Demonstrated capability to work in a high stress, multi-project environment

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Commitment to Environment:

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

o Health Insurance with Dental & Vision

o 401K Plan

o Life Insurance, STD & LTD

o Paid Vacations & Holidays

o Paid Parental Leave

o FSA Dependent & Limited Purpose care