Aquent is partnering with a leading organization at the forefront of innovation, dedicated to shaping the future through advanced technology and operational excellence. This organization is committed to enhancing safety, efficiency, and customer experience by leveraging critical data insights. Join a team where your contributions will directly impact foundational processes and strategic decision-making, empowering a data-driven culture across the enterprise.
This is an exciting opportunity to step into a pivotal role, driving the connection of critical data points across the organization. You will be instrumental in building the foundation for proactive issue identification, helping to anticipate and resolve potential challenges before they impact customers. This role goes beyond traditional analysis; it?s about leading the end-to-end engagement, onboarding, and insights experience for partners, ensuring reliable data flows and empowering data-driven decision-making across the entire enterprise. Your work will be groundbreaking as you help establish a first-of-its-kind data integration strategy, making critical information available internally for various organizational functions.
What You?ll Do
As an Engagement and Insights Analyst, you will operate at the intersection of data, operations, and stakeholder management. You will contribute to key projects by:
- Acting as the primary point of contact for key digital and operational stakeholder groups.
- Leading the onboarding of new teams, partners, and critical systems onto data and reporting solutions.
- Defining and delivering standard reports, metrics, scorecards, and outcome metrics to support strategic decision-making.
- Designing and maintaining intuitive data flows, visualizations, and curated data subsets for end users.
- Owning the overall file-upload process, including scheduling, documentation, monitoring, and incident response.
- Driving the path from concept to production for file-upload and reporting capabilities in partnership with engineering teams.
This role offers significant opportunities for leadership in cross-functional initiatives, innovation in data integration, and collaboration with diverse teams to drive adoption of new tools and workflows. Your typical day will involve participating in formal or informal stand-up meetings to align on daily priorities, actively working with a list of partners, ensuring their successful onboarding onto the data platform, and addressing any issues or concerns. While technical aspects are often established, your focus will be on confirming and validating partner engagement, ensuring all processes run correctly, and making vital data available internally for the organization?s use.
What You?ll Bring
Required Qualifications
- Bachelor?s Degree in a related field.
- 8-10+ years of experience in data analysis or related roles, demonstrating a high level of expertise.
- Strong technical background with proficiency in SQL and Python, coupled with a deep understanding of data flow concepts.
- Demonstrated understanding of how external parties interface from a data perspective, including file uploads, API leveraging, and high-level third-party integration.
- Proven experience in operational process ownership, including documentation and management.
- Exceptional data awareness, understanding its critical importance in decision-making and operations.
- Excellent communication and facilitation skills, with the ability to effectively translate between technical teams and business stakeholders.
- Proficiency in using tools like Excel and other spreadsheet applications for data manipulation and analysis.
- Experience leading cross-functional initiatives at the intersection of data, operations, and stakeholder engagement.
- Strong understanding of data-driven reporting, scorecards, and outcome metrics in complex operational environments.
- Comfort owning operational processes end-to-end: mapping flows, defining schedules, documenting procedures, and managing on-call/escalations.
- Proven track record of driving adoption of new tools and workflows across multiple teams or plants.
Preferred Qualifications
- Previous experience in designing and creating reports and dashboards.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world?s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We?re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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