ADA Compliance SaaS Solution Architect / Implementation Manager

Job Title: ADA Compliance SaaS Solution Architect / Implementation Manager

Job Summary

We are seeking an experienced ADA Compliance SaaS Solution Architect / Implementation Manager to lead the design, implementation, and management of a cloud-based ADA compliance tracking system. This role will ensure alignment with ADA Title II, Section 504, and Texas Accessibility Standards, while delivering a scalable, secure, and user-friendly platform for accessibility tracking, reporting, and compliance management.

Key Responsibilities

Solution Design & Implementation

• Lead implementation of a cloud-based SaaS ADA compliance tracking platform.
• Ensure the solution is a standalone system (not an add-on) and meets all functional requirements.
• Configure and customize the platform for agency-specific needs, including forms, workflows, and reporting.
• Integrate with systems such as:
  • Facility Asset Management Systems (FAMS)
  • GIS platforms (e.g., ArcGIS)
  • Microsoft Outlook and Active Directory
• Oversee data migration and integration of existing assessment data.

Compliance & Regulatory Alignment

• Ensure compliance with:
  • ADA Title II & Section 504
  • Texas Accessibility Standards (TAS)
  • Section 508 requirements
  • Texas Administrative Code (TAC 202, TAC 7.76)
• Maintain and submit VPAT documentation.
• Monitor regulatory updates and ensure system alignment.

Platform Capabilities & Management

• Manage features including:
  • Asset tracking (GPS/GIS-enabled)
  • Barrier identification and remediation tracking
  • Work order and maintenance scheduling
  • Grievance tracking workflows
  • Transition plan management
  • Cost and budget tracking
• Ensure mobile application functionality (iOS & Android) with offline capabilities.
• Support attachment uploads (documents, photos) and in-platform image editing.

Reporting & Analytics

• Develop and manage:
  • ADA Transition Plan Reports
  • Compliance and audit reports
  • Graphical dashboards and analytics
• Enable export to formats such as CSV, Excel, and PDF.
• Provide reporting integration with tools like Microsoft Office and GIS systems.

Security & Data Management

• Implement and maintain:
  • Encryption (data at rest and in transit)
  • Role-based access control
  • Secure authentication (Active Directory integration)
• Ensure compliance with state data security standards.
• Oversee:
  • Annual penetration testing
  • Incident response and breach reporting
• Maintain audit trails with GPS/GIS tracking.

Training & Support

• Conduct:
  • Initial onboarding training (in-person)
  • Bi-annual training sessions for users
• Provide user documentation and training materials.
• Ensure customer support availability (phone/chat, 8 AM 5 PM CST).
• Enable AI-assisted support with escalation to human agents.

Project & Stakeholder Management

• Lead project kickoff, planning, and implementation phases.
• Develop and maintain:
  • Project Implementation Plan
  • Weekly progress reports
• Conduct:
  • Quarterly stakeholder meetings
  • Ongoing feedback sessions
• Manage escalation procedures and conflict resolution.

Disaster Recovery & Business Continuity

• Develop and maintain Disaster Recovery Plan (DRP).
• Ensure:
  • System recovery within 24 hours
  • Geo-separated DR sites (minimum 100 miles apart)
• Conduct annual DR testing and reporting.

Required Qualifications

• Bachelor s degree in IT, Computer Science, Engineering, or related field.
• 7+ years of experience in:
  • SaaS platform implementation
  • Accessibility/ADA compliance systems
  • Enterprise software integration
• Experience with:
  • GIS systems (e.g., ArcGIS)
  • Asset and work order management systems
  • Cloud platforms and mobile applications
• Strong knowledge of:
  • ADA Title II, Section 504, Section 508
  • Data security standards and compliance frameworks

Preferred Qualifications

• Experience working with government or public sector agencies.
• Familiarity with Texas state regulations and compliance standards.
• Certifications such as:
  • PMP (Project Management Professional)
  • Certified Accessibility Professional (CPACC/WAS)
  • Cloud certifications (AWS, Azure)
• Experience with Power BI or similar analytics tools.

Key Skills

• SaaS Solution Architecture
• ADA Compliance & Accessibility Standards
• Cloud & Mobile Application Implementation
• Data Integration & GIS Mapping
• Security & Risk Management
• Stakeholder Communication
• Reporting & Analytics

Work Environment

• Hybrid/Onsite as required
• Occasional travel for training and stakeholder meetings

Deliverables

• Fully implemented ADA compliance tracking system
• Training sessions and documentation
• Compliance and transition plan reports
• Disaster recovery and security plans