Program Manager (Retail Domain)

The ideal candidate will be responsible for driving end-to-end program execution, stakeholder management, and ensuring alignment with business goals. This role requires strong leadership, strategic thinking, and delivery excellence.

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Key Responsibilities:

• Lead and manage multiple projects/programs within the retail domain.

• Drive program planning, execution, tracking, and successful delivery within timelines and budget.

• Collaborate with cross-functional teams including engineering, product, and business stakeholders.

• Identify risks, dependencies, and mitigation strategies to ensure smooth delivery.

• Ensure alignment of program objectives with organizational goals.

• Manage stakeholder communication and provide regular status updates to leadership.

• Oversee resource planning, allocation, and utilization across projects.

• Drive process improvements and implement best practices in program management.

• Ensure quality standards and compliance across deliverables.

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Required Skills & Qualifications:

• 10+ years of experience in Program/Project Management.

• Strong experience in the Retail domain (eCommerce, merchandising, supply chain, POS systems, etc.).

• Proven experience managing large-scale, complex programs.

• Excellent stakeholder management and communication skills.

• Strong understanding of Agile, Scrum, and Waterfall methodologies.

• Experience with project management tools such as JIRA, Confluence, MS Project, etc.

• Ability to manage distributed and cross-functional teams.

• Strong problem-solving and decision-making abilities.