Job#: 3026400 Job Description: We are hiring a Marketing Campaign Orchestration Analyst!Role: Marketing Campaign Orchestration Analyst (Pega CDH)
Supporting: Large Financial Services Client
Location: Open to Hybrid in Merrifield, VA, Winchester, VA, or Pensacola, FL.
Assignment Type: Contract Only
Duration: 6 months
Pay Range: ($50 - $65) Specific compensation will be determined based on experience, qualifications, and other relevant factors.
Position Description:
We're seeking a hands-on Marketing Campaign Orchestration Analyst with strong experience in Pega Customer Decision Hub (CDH) to support a high-impact Member Communication Orchestration & Analytics team (Next Best Interaction).
In this role, you'll translate personalized behavioral insights into true omnichannel inbound and outbound experiences, helping scale a fast-growing Next Best Interaction program. You'll build and launch insights in Pega CDH, define and validate targeting logic, collaborate across agile teams, troubleshoot decisioning issues, and continuously optimize performance post-launch.
This is a delivery-focused role ideal for someone who enjoys turning requirements into activation-ready logic, improving personalization strategies, and driving measurable member engagement.
Qualifications:
- Hands-on experience designing, configuring, or supporting Pega CDH decisioning (strategies, engagement/contact policies, treatments).
- Ability to translate marketing/personalization requirements into targeting and eligibility specifications.
- Strong analytical skills with SQL proficiency; able to validate outcomes and explain results clearly.
- Experience working in agile environments (Scrum/SAFe), including writing user stories, ACs, and coordinating QA.
- Excellent communication skills to align business and technical partners.
- Pega Certified Decisioning Consultant or Pega Certified Data Scientist.
- Familiarity with omnichannel personalization patterns across inbound + outbound orchestration.
- Experience partnering with Data Science for predictors, segmentation, or model-driven targeting.
- Comfort with tools such as Databricks, Tableau, Power BI, and M365 Copilot.
- Exposure to digital banking or financial services personalization is a plus.
Apex uses a virtual recruiter as part of the application process. Click for more details.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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