Digital Product Owner

Vaco is partnering with a high-growth, consumer-facing organization to bring on a Digital Product Owner to support critical digital platforms across mobile, eCommerce, and customer engagement systems. This is a contract-to-hire opportunity with strong long-term potential and high visibility across Product, Marketing, and Technology teams.

This role sits at the center of a rapidly scaling digital ecosystem - owning backlog, driving roadmap execution, and partnering closely with stakeholders to deliver best-in-class customer experiences across platforms like mobile ordering, loyalty, and digital engagement.

What You’ll Own

• Own and prioritize the product backlog, leading sprint planning, refinement, and delivery execution

• Define and drive product strategy, roadmaps, and feature prioritization aligned to business goals

• Partner closely with Marketing (Field, Brand, Digital), Product, and Engineering teams

• Translate business needs into epics, user stories, and acceptance criteria

• Deliver consistent status updates, reporting, and stakeholder communication

• Drive data-informed decisions using tools like Google Analytics, Datadog, and usage reporting

• Lead competitive analysis and product discovery efforts

• Support UX collaboration to ensure intuitive and high-performing digital experiences

• Coordinate across third-party vendors, including performance tracking and QBR/EBR alignment

• Ensure successful product releases, testing, and continuous improvement cycles

Product Scope

You will take ownership of one or more core digital domains:

• Mobile App and eCommerce platforms

• Loyalty and customer engagement systems

• Order-ahead and digital ordering platforms

• Customer Data Platform (CDP) and marketing technology integrations

What You Bring

• 8+ years of experience across Retail, QSR, or Technology environments

• 3–5+ years in a Product Owner/Product Management role within Agile environments

• Strong experience owning backlogs, roadmaps, and delivery cycles

• Ability to work deeply with business stakeholders and understand operational context

• Experience with data-driven product decisions and analytics tools

• Working knowledge of modern application architecture (microservices, APIs, data platforms, CDNs)

• Strong communication skills — able to translate between technical and non-technical audiences

• Experience supporting consumer-facing digital products (mobile/web)

Nice to Have

• Experience in QSR or high-volume retail environments

• Exposure to platforms like Olo, Paytronix, CDPs, or marketing automation tools

• Familiarity with Spec-Driven Development (SDD) or modern product delivery frameworks

• Hands-on experience leveraging AI in product discovery or delivery workflows

Environment & Team

• Collaborative Product team (currently 2 Product Owners + 1 Product Specialist)

• Heavy cross-functional exposure across Product, Engineering, Marketing, and Business stakeholders

• Fast-growing environment with a strong need for organization, prioritization, and execution discipline

Interview Process

1. 30-minute virtual interview with Hiring Manager

2. Onsite panel interviews (Product, Technology, Business stakeholders – 45 min each)

3. Final 30-minute virtual interview

Compensation & Structure

• Contract-to-hire opportunity - W2 benefits available from Vaco

• Conversion salary range: $120,000 – $145,000 base

• High visibility role with long-term growth potential

Location

• Tempe, Arizona

• Hybrid schedule: Onsite Monday–Thursday, remote Fridays

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.