IT Support Engineer
Full Time
Part Time
StratEdge It consulting INC
Fitment
Dice Job Match Score™
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Job Details
Skills
- Customer Service
- Relationship Building
- Computer Networking
- Tier 1
- Tier 2
- Computer Hardware
- Virtual Desktop
- iPad
- Printers
- Servers
- Microsoft Windows
- Microsoft Windows Server
- Microsoft Operating Systems
- Cyber Security
- Management
- IT Service Management
- ServiceNow
- Veeva
- Desktop Management
Summary
Job Title : IT Support Engineer - Desktop & Infrastructure Services
Location : Ofallon, St.Louis,MO ( Need only local candidate as the Interview will be In-Person)
Client: TCS
Rate: $37/hr on C2C
Positions: 3
JD :
Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now|Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 2-4
Location : Ofallon, St.Louis,MO ( Need only local candidate as the Interview will be In-Person)
Client: TCS
Rate: $37/hr on C2C
Positions: 3
JD :
Role Descriptions: 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now|Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 2-4
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91171926
- Position Id: OOJ - 1675-679-1788203456
- Posted 11 hours ago
Company Info
About StratEdge It consulting INC
We are a specialized IT consulting firm dedicated to providing strategic solutions and robust technical support tailored to meet your organization's unique technology needs. With deep expertise across cloud infrastructure, networking, cybersecurity, and systems management, our team helps businesses optimize their technology landscape, enhance operational efficiency, and drive innovation.
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