Technical Field Specialist

• Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Computer Hardware
Data Collection
IOS Development
Inventory
Data Flow
Documentation
Workflow
Technical Support
Testing
Quality Assurance
Mobile Applications
Microsoft Excel
SQL
JavaScript
Communication
Collaboration
Artificial Intelligence
Recruiting

Summary

{"description": " About the Role

Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.

Key Responsibilities

Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions

Field Sessions (In the Vehicle):

Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly

Post-Test Wrap-Up:

Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows

Requirements

Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background

Why Join?

Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.", "salary_raw": null}

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90922487
Position Id: 24077893
Posted 2 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Digital & IT Technical Specialist 1

Ravenna, Ohio

•

22d ago

Position Summary Position Summary The Digital IT Technical Specialist (Level 1) is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments while focused on continuous improvement in support of the IT strategic vision

Full-time

IT Desktop Support Engineer

Solon, Ohio

•

9d ago

Job Title: IT Desktop Support Technician Job Type & Location: 5 days onsite role at 30003, Bainbridge Road, Solon, OH 44139 Job Requirements: Technical Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Experience in installing, technical troubleshooting and f

Easy Apply

Full-time

$18 - $20

Electronics Engineering Technician - Onsite

Aurora, Ohio

•

10d ago

Title: Electronics Engineering Technician - Onsite Mandatory skills: electrical, test data, malfunctions, deviations, electronic components, circuits, Thru hole, surface mount soldering, Microsoft Word, Excel, electronic component assembly, testing, troubleshooting, Test production assemblies, sub-assemblies, Conduct experiments, diagnostic tests, standard equipment, facilities, product cycle Description: Role Summary: Performs diverse and complex assignments in support of product development

Easy Apply

Contract

Depends on Experience

Senior Test Automation Engineer

Remote or Mayfield Heights, Ohio

•

Today

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world

Full-time

Search all similar jobs