User Experience Designer- Mid level

User Experience Designer- Mid Level(812491)

Location: Raleigh, NC ( Hybrid)

Minimum Education and Experience

·         Bachelor’s degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience.

·         One to three (1-3) years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming.

·         Demonstrated process mapping and process improvement abilities.

·         Demonstrated liaising and customer service skills

·         Experience with interfacing with healthcare providers.

·         Familiarity with rural health challenges and resources in North Carolina preferred.

·         Familiarity with federal and/or state contracts and grants.

Description (including, but not limited to):

·         Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards

·         Conducting user research, interviews, and usability testing to gather insights and improve design decisions

·         Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch

·         Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives

·         Creating user personas, journey maps, and interaction flows to inform design strategies and solutions

·         Ensuring consistency in branding and design elements across all user touchpoints

·         Staying up to date with design trends, tools, and emerging technologies to enhance user experiences

·         Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members

Required Skills:

·         Process mapping

·         Process improvement

·         User interviews

·         User journey mapping