Network Security Analyst (Vulnerability Remediation Coordinator)

Title: Network Security Analyst (Vulnerability Remediation Coordinator)
Location: Remote
Duration: Long-Term Contract

Position Overview

The Client is seeking an experienced Network Security Analyst / Vulnerability Remediation Coordinator to lead and coordinate enterprise vulnerability remediation efforts across Windows, Linux, and Citrix server environments. This role is heavily focused on ServiceNow IT Remediation Workspace, Change Management, CAB presentations, vulnerability tracking, and cross-functional coordination rather than hands-on patching.

The ideal candidate will act as the bridge between Security Operations (CSOC), Infrastructure Teams, Server Administrators, and Change Management teams to ensure timely remediation of critical security vulnerabilities while maintaining compliance with enterprise change management processes.

Key Responsibilities

Vulnerability Remediation Coordination

• Review, prioritize, and manage vulnerability remediation assignments within ServiceNow IT Remediation Workspace.
• Coordinate remediation efforts for critical, emergency, high-risk, and exception-based vulnerabilities.
• Track remediation progress from assignment through closure.
• Collaborate with Security Operations (CSOC), Infrastructure, Server Operations, and Application teams.
• Ensure remediation activities follow organizational vulnerability management policies and procedures.

ServiceNow Administration & Remediation Tracking

• Manage Vulnerability Remediation Tasks (VULs).
• Create and update Change Requests (CRs).
• Maintain Configuration Item (CI) relationships.
• Document remediation plans, validation results, implementation procedures, and rollback strategies.
• Ensure all ServiceNow records meet compliance and audit requirements.

Change Management & CAB Participation

• Prepare and submit Normal and Standard Change Requests.
• Present remediation changes to Change Advisory Board (CAB).
• Explain:
• Security risks
• Business impact
• Remediation strategy
• Validation/testing plans
• Rollback procedures
• Address CAB questions and obtain approvals.
• Coordinate implementation schedules and maintenance windows.

Cross-Platform Infrastructure Coordination

Coordinate vulnerability remediation activities across:

• Windows Server
• Linux (RHEL)
• Citrix environments

Note: This role is coordination-focused and does not require direct patch deployment.

Reporting & Compliance

• Maintain vulnerability remediation dashboards and reports.
• Track:
• Open vulnerabilities
• Change approvals
• Implementation status
• Closure evidence
• Support audit and compliance reviews.
• Identify process improvements and remediation bottlenecks.

Required Qualifications

Must-Have Skills

• 3+ years of Vulnerability Management / Vulnerability Remediation experience.
• 3+ years of ServiceNow experience.
• Strong experience with:
• IT Remediation Workspace
• Change Management
• Change Requests
• Configuration Items (CMDB)
• Experience presenting changes to CAB.
• Knowledge of:
• Windows Server
• Linux (RHEL)
• Citrix Infrastructure
• Strong organizational and project coordination skills.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Government or highly regulated environment experience.
• Experience working with CSOC/SOC teams.
• Audit and compliance support experience.
• Experience managing emergency/out-of-band remediation activities.
• Familiarity with security frameworks and remediation SLAs.