Network Operations Center (NOC) Technician I Remote

Schedule: Monday-Friday evenings
About the Role
TEKsystems is hiring a NOC Technician I to support a 24/7, mission-critical network environment. In this role, you'll monitor, troubleshoot, and help maintain the availability and performance of wireless and core transport networks. This is a great opportunity for someone early in their telecom or networking career who wants hands-on experience in a high-impact operations setting.
You'll work closely with engineering, network control, and field teams to identify issues, restore service, and ensure the network meets industry standards and performance goals.
What You'll Do

• Monitor critical network elements to ensure continuous service availability
• Identify, validate, and respond to network alarms, incidents, and outages
• Perform proactive network health checks and surveillance
• Troubleshoot and isolate issues impacting Wireless RAN and core transport networks
• Collaborate with engineering teams and field technicians to resolve incidents
• Follow documented procedures to minimize service interruptions
• Compile and submit network status reports and notifications
• Escalate incidents appropriately and support disaster recovery actions as needed
• Interact professionally with internal teams, vendors, and customers

What We're Looking For

• Entry-level to early-career experience in a telecommunications or network operations environment
• Ability to work evenings, weekends, and holidays as part of a rotating schedule
• Strong problem-solving skills and attention to detail
• Comfortable working in a fast-paced, 24/7 operations environment
• Clear verbal and written communication skills
• Proficiency with basic computer tools (Outlook, Teams, Word, Excel)
• Preferred Technical Exposure
• Wireless technologies (LTE, 5G, UMTS/HSPA, GSM, CDMA/EVDO)
• RF fundamentals and cellular theory
• Transmission facilities (T1 and Ethernet circuit testing and troubleshooting)
• Network monitoring tools and operating systems (Windows, UNIX, DOS)
• Familiarity with ITIL concepts such as Incident and Change Management

Education & Experience

• High School diploma or equivalent (required)
• Associate degree in Telecommunications, Computer Science, or related field (preferred or equivalent experience)
• 2+ years of relevant telecom experience

Job Type & Location
This is a Contract to Hire position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $23.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.