Genesys Cloud CX Developer


Vaarida Technologies llc
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- Genesys
Summary
Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX Developer\Architect with Softphone
Roles & Responsibilities
Mandatory Design and Development experience in Genesys Cloud CX and Genesys Architecture.
Develop roadmap for CCaaS transformation and modernization initiatives.
Experience in Softphone API integration with Genesys CX
Experience in Genesy SDK
Experience in Genesys Cloud CX administration, configuration and implementation.
Strong experience Node.JS/ Rest, SOAP and Genesys APIs.
Experience creating dashboards for monitoring queue activity, agent performance, and interactions.
Strong Experience in Genesys Cloud admin and configuration including contact center ,telephony, routing, people and permissions and outbound. Experience in Genesys installation and configuration
Troubleshooting experiences with the issues in configuring and routing related issues.
Desired skills.:
Experience with Genesys on-prem and understanding of various Genesys components and composer development.
Exposure for Java/J2EE development and API Development /Scripting integration
Genesys Cloud CX certification preferred.
- Dice Id: 91159272
- Position Id: OOJ - 1398-402-1782421200
- Posted 3 hours ago
Company Info
Vaarida (Sanskrit name for the Cloud) Tech is IT Infrastructure Services provider and a trusted partner to enterprises in their IT-as-a-Service journey. VaaridaTech enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses hybrid IT transformation, workspace transformation, service transformation and end-to-end IT Infrastructure Management. VaaridaTech has been Infrastructure Management Provider by Global Services, IBM and Microsoft Business Partner. VaaridaTech's management team, with deep domain knowledge and industry leading expertise, ensures personalized client management. VaaridaTech has strategic partnerships with IBM, AWS, Microsoft and VMware in the emerging technology areas and works very closely with these technology alliances to deliver services around their technologies in the Hybrid IT and Workspace Transformation space. We help businesses compete and win in today's technology-driven global markets through Staffing, Solutions and Products. VaaridaTech Consulting & Staffing provides rewarding career opportunities for Consultants and enables our Clients to become more agile and competitive through the innovative use of technology, people and process. Our Staffing division places top technology professionals in contract, contract-to-hire, direct hire and SOW / Statement of Work based positions with industry leaders and innovative start-ups that are developing the next generation of technology solutions. VaaridaTech's flexible cost-effective delivery models feature dedicated account teams, skill-based recruiters and proven systems and processes. So whether you’re an experienced technology professional who is ready for a new career opportunity, or a business in need of technology consultants, permanent staff or enterprise solutions, VaaridaTech will help you meet your individual or business objectives.


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