GenAI Ops Solution Architect

Company Profile:

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East.  With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work? Certified™'' and has been a consistent winner as- Best Places to Work in CT.  Trust, collaboration, and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Role: GenAI Ops Solution Architect
Location: Strongsville, OH, Pittsburgh, PA, or Dallas, TX, 100% onsite
Type: Full Time

Position Description

We are looking for a Solution Architect that will lead to the design, governance, and evolution of enterprise scale Generative AI platforms and solutions. This role is responsible for defining architecture standards, platform capabilities, integration patterns, governance controls, and engineering practices that enable secure, scalable, and reusable GenAI adoption across the enterprise.

The architect will work closely with business stakeholders, engineering teams, platform teams, governance organizations, and cloud providers to establish a centralized GenAIOps capability supporting Retrieval Augmented Generation (RAG), Agentic AI, ModelOps, Evaluation, Observability, and AI Governance.

Future duties and responsibilities

·       Enterprise GenAI Architecture

·       Define and govern the enterprise GenAI platform architecture.

·       Establish architecture standards, design patterns, and reusable frameworks for enterprise AI adoption.

·       Lead solution design for RAG, Document Intelligence, Agentic AI, Evaluation, Observability, and Governance capabilities.

·       Define reference architectures and integration patterns for onboarding GenAI use cases.

·       GenAIOps Platform Leadership

·       Drive the design and implementation of centralized GenAIOps capabilities including:

·       RAG & Retrieval Services

·       AgentOps

·       ModelOps / LLMOps

·       Evaluation Pipelines

·       Observability & Monitoring

·       AI Governance & Controls

·       Establish reusable engineering patterns and shared platform services.

·       Architecture Governance

·       Lead architecture reviews and technical governance processes.

·       Ensure alignment with enterprise security, compliance, risk, and regulatory requirements.

·       Define standards for responsible AI, auditability, traceability, and human in the loop controls.

·       Participate in governance forums and stakeholder reviews.

·       Cloud & Integration Strategy

·       Define cloud architecture and deployment strategies across Azure, AWS, or hybrid environments.

·       Establish enterprise integration patterns for APIs, data platforms, document repositories, workflow systems, and identity providers.

·       Lead architecture decisions around scalability, resiliency, security, and performance.

·       Engineering Leadership

·       Provide technical leadership to Value Engineers, Context Engineers, Alignment Engineers, and ModelOps teams.

·       Support platform onboarding and use case architecture activities.

·       Mentor engineering teams and drive adoption of best practices.

·       Evaluate emerging GenAI technologies and recommend platform enhancements.

·       Stakeholder Engagement

·       Collaborate with business and technology leaders to align architecture decisions with strategic objectives.

·       Support roadmap planning, platform evolution, and capability expansion initiatives.

·       Act as the primary architecture authority for enterprise GenAI initiatives.

Required qualifications to be successful in this role

·       10+ years of experience in solution architecture, enterprise architecture, cloud architecture, or platform engineering.

·       3+ years of experience designing and implementing Generative AI and enterprise AI solutions.

·       Deep understanding of:

·       Large Language Models (LLMs)

·       Retrieval Augmented Generation (RAG)

·       Agentic AI

·       Prompt Engineering

·       AI Evaluation Frameworks

·       ModelOps / LLMOps

·       AI Governance

·       Experience designing enterprise scale cloud solutions on Azure, AWS, or Google Cloud Platform.

·       Strong knowledge of microservices, APIs, event driven architectures, and distributed systems.

·       Experience leading architecture governance and enterprise technology standards.

·       Strong stakeholder management and executive communication skills.

·       Establish a scalable and reusable enterprise GenAI platform.

·       Accelerate onboarding of GenAI use cases through reusable architecture patterns.

·       Ensure alignment with governance, security, and compliance requirements.

·       Improve platform adoption, operational efficiency, and engineering productivity.

·       Enable sustainable long-term ownership through architecture

Skills:

·       Agentic AI

·       Generative AI

·       Large Language Model (LLM)

·       Retrieval-Augmented Gen. (RAG)

·       Security compliancy

·       Solutions Architecture

·       AI Governance

·       AWS Amazon Bedrock

CGI''s benefits are offered to eligible professionals on their first day of employment to include: 

·       Competitive compensation

·       Comprehensive insurance options

·       Matching contributions through the 401(k) plan and the share purchase plan

·       Paid time off for vacation, holidays, and sick time

·       Paid parental leave

·       Learning opportunities and tuition assistance

·       Wellness and Well-being programs

Employment Practices:
EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink''s privacy policy.