AWS Cloud Operations Analyst/Developer(IL or TX only)

Hybrid in Chicago, IL, US • Posted 3 hours ago • Updated 3 hours ago

Contract W2

No Travel Required

Hybrid

Depends on Experience

Cyma Systems Inc

Fitment

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Job Details

Skills

AWS Cloud Operations
Analyst/Developer
AWS Expertise:

Summary

AWS Cloud Operations Analyst/Developer- Hybrid (Chicago, Peoria, or Irving office)

We are looking for a proactive Analyst/Developer to provide platform stability and production support for AWS-based services. This role is critical for incident management, operational readiness, and serving as a technical liaison between platform teams and support organizations.

Duration: 12 Months
Location: Hybrid (Chicago, Peoria, or Irving office)
Experience: 5 years
Education: Degree preferred

Core Responsibilities

Incident Management: Own the full lifecycle of incident tickets—from triage and coordination with engineering teams to final resolution and root cause analysis.
AWS Platform Support: Support production-grade, customer-facing AWS hosted APIs and services, ensuring reliability, security, and stability.
Operational Excellence: Develop and maintain actionable runbooks, lead knowledge transfer sessions, and ensure support teams are fully prepared for production readiness.
Collaboration: Act as a primary liaison between platform teams, product partners, and various cross-functional groups (e.g., Access Management, VisionLink).

Technical & Professional Requirements

AWS Expertise: Strong knowledge of core AWS services, API design, monitoring, and incident management.
Production Experience: Proven track require supporting complex, multi-team production environments.
Ownership Mindset: Demonstrated accountability for service stability and follow-through on incident outcomes.
Communication: Ability to clearly communicate incident status and technical details to both technical and non-technical stakeholders.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL327349
Position Id: 8930847
Posted 3 hours ago

Company Info

About Cyma Systems Inc

Cyma Systems is a technology solutions firm based in Connecticut serving mid-sized and Fortune 1000 businesses. We work with a range of corporate commercial clients as well as with the government sector. As a full-service consulting firm, we engage with our clients to share ideas on how we can help their businesses to become more profitable, to get a jump start on competitors by bringing products to market quickly, reducing costs, maximizing the use of existing technologies, driving more sales through the channel, and to bring additional value by forming a mutually beneficial partnership.

We think that the essence of a successful business is its ability to adapt and transform keeping ground realities in sight. At Cyma we work on leveraging the right synergies between technology and people that work towards transforming the outlook and results of your business.

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