Customer Service Inbound I

Job Overview: The CSR role is part of the Contact Centre team and handles customer inquiries across various communication channels, including phone, email, fax, chat, and SMS. The primary goal is to deliver high-quality customer service, ensuring positive member experiences while upholding professionalism and client expectations. Key Responsibilities: Achieve Targets: Meet attendance, schedule adherence, and performance goals (e.g., successful outcomes, quality score, NPS score).Software & Syste

Software Guidance & Assistance, Inc., (SGA), is searching for a SR Full Stack Developer for a RIGHT TO HIRE assignment with one of our premier Financial Services clients in Rutherford/Jersey City, NJ. Responsibilities: This is a Lead development position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to build robust, high-performance, large-scale applications. Hands

Description We are looking for a Content Manager to support digital content operations for a manufacturing organization based in Parsippany, New Jersey. This Long-term Contract position will focus on maintaining accurate, engaging, and well-organized product content across multiple brand websites while partnering with cross-functional teams to deliver a strong customer experience. The ideal candidate brings hands-on expertise in content publishing platforms, digital asset coordination, and websi

Software Guidance & Assistance, Inc., (SGA), is searching for a Junior Software Developer for a CONTRACT assignment with one of our premier Financial Services clients in Jersey City, NJ. Tools Engineering & Automation (TEA) is a development team that implements automated systems for IT Production (ITP). The systems we implement range from fully automated processes to user facing applications (web and desktop) and we handle all aspects of the software development lifecycle. Responsibilities: