Infrastructure Business Systems Analyst

Pontiac, MI, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Business Analysis
  • Business Systems
  • Business Process
  • Testing
  • VoIP
  • Problem Solving
  • Customer Experience
  • Conflict Resolution
  • Telecommunications
  • Networking
  • Server
  • Workstation Services
  • O365
  • Infrastructure
  • IT Infrastructure

Summary

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis, design solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

 

Skills & Experience:

  • Strong experience using M365 Productivity Suite
  • Able to successfully multi-task and prioritize work across several active projects and assignments
  • Passionate about delivering the ultimate customer experience
  • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
  • Excellent written and verbal communication skills
  • Experience working on Infrastructure projects
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: evol001
  • Position Id: 9052780
  • Posted 6 hours ago
Contact the job poster
RB

Robert Bookheim

Recruiter @ The Evolvers Group
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