Help Desk Technician AT New York

New York, NY, US • Posted 30+ days ago • Updated 3 days ago
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Ticketing
  • Active Directory
  • Jira
  • CompTIA A+

Summary

Role Help Desk Technician

Location New York

Duration 12 Months

Experience 3 to 5

IT certifications such as CompTIA A+, Network+, ITIL Operating Systems: Windows, macOS,

We are seeking IT Help Desk Support professional to provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and networks. The ideal candidate will troubleshoot problems, ensure timely resolution, and deliver excellent end-user support

Diagnose and troubleshoot hardware, software, and network issues

Ticketing Systems: ServiceNow, Jira, Zendesk, Freshservice
User Account Management: Active Directory, password resets, group policies
Remote Support Tools: TeamViewer, AnyDesk, RDP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139145
  • Position Id: 8872144
  • Posted 30+ days ago
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