A globally leading consumer device company headquartered in Cupertino, CA is looking for Technical Product Manager to join their WW Channel Strategy and Operations (CSO) team and support the development of an AI/ML-powered decision support web application transforming how Channel Sales teams surface insights and act on data. You will sit at the intersection of AI/ML, data, and business strategy - translating complex technical capabilities into elegant, impactful product experiences.
Responsibilities:
• Serve as the unifying thread between business strategy and engineering execution — anchoring user needs and business goals while partnering with ML engineers, full-stack developers, data scientists, and designers.
• Support the design of AI-powered features: query understanding, intelligent retrieval, answer generation, confidence signaling, and feedback loops.
• Communicate product strategy, roadmap, and technical trade-offs clearly to stakeholders at all levels, from engineering teams to senior leadership.
• Partner with Sales, Finance, Product Marketing, Legal, and IS&T to deliver a cohesive and impactful product experience from end to end.
• Drive product and technical vision — Support roadmap from AI/ML investments to user-facing features. Define the product strategy, not just the feature backlog. Create PRDs, translate into Epics, stories, and tasks, while participating in all agile ceremonies to execute.
• Lead AI/ML feature strategy — Translate business problems into well-defined AI/ML opportunities.
• Define success criteria, data requirements, and evaluation frameworks. Partner closely with ML engineers and data scientists to guide features from concept to production.
• Advocate for the user — Lead discovery with Channel Sales teams through qualitative research, usability testing, and quantitative usage analysis. Ground every investment in demonstrated user need and bring that evidence into technical discussions.
Minimum Qualifications:
• Strong technical background with hands-on experience in AI/ML product development, data intensive platforms, or software engineering.
• 5+ years of product management experience, including 3+ years on AI/ML products or data-intensive platforms shipped at scale.
• Hands-on experience shipping production AI/ML features — including defining success criteria, supporting deployment, and measuring outcomes.
• Demonstrated experience with LLM-powered products: built or shipped at least one feature leveraging LLMs, RAG, or generative AI in a production context.
• Data fluency; comfortable working directly with data to explore, analyze, and support independent decision-making.
• Experience writing clear, detailed product and technical specifications that engineering teams can build from directly.
• Track record of owning both product outcomes and AI/ML performance metrics simultaneously.
Preferred Qualifications:
• MS or PhD in Computer Science, Machine Learning, Data Science, NLP, or related technical field.
• Familiarity with agentic AI concepts and emerging AI system design patterns.
• Background in enterprise sales analytics, revenue intelligence, or channel partner ecosystems.
• Familiarity with vector databases and semantic search systems.
• Experience defining or working with LLM evaluation approaches and quality measurement.
• Familiarity with data pipeline orchestration, streaming architectures, and real-time feature serving.
Type: Contract
Duration: 5 months with extension
Work Location: Cupertino, CA or Austin, TX (hybrid)
Pay range: $ 97.00 - $ 112.00 (DOE)
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