IT TEM (Telecom Expense Management) Analyst - 100% Remote

Genesis10 is currently seeking an IT TEM (Telecom Expense Management) Analyst for a Remote position with a Major Utility Company located in Akron, OH. This is a 12+ month contract opportunity.

Pay Range: $50.00 - $60.00

We are seeking an analytical and detail-oriented IT TEM (Telecom Expense Management) Analyst to join an IT Network Planning team. You will be responsible for working with a TEM provider on end-to-end telecom financial management, including invoice auditing, inventory tracking, budget forecasting, and vendor expense analysis. You will leverage your expertise in data analysis to identify and eliminate billing inefficiencies, identify cost-saving opportunities, and streamline telecom wireline operations.

Responsibilities:

• Support the Leased Circuit Strategy Initiative to further reduce the annual O&M wireline spend by analyzing inventory to find opportunities for disconnect, migration to other solutions, or contractual reductions in monthly spend
• Review wireline/network diagrams and collaborate with IT Network Specialists to validate circuit usage or other technological alternatives
• Work with TEM provider to perform detailed reviews of telecom wireline invoices to help identify billing inaccuracies, overcharges, and unused services
• Develop and maintain budget tracking, forecasting, and variance reporting processes
• Support month-end activities including chargeback processing and vendor accruals
• Work with TEM provider to review telecom contracts and compare funding against actual spend
• Liaise with TEM provider, carriers and vendors to investigate discrepancies, dispute charges, and negotiate better rates
• Maintain accurate, up-to-date telecom inventory tracking (circuits and lines) ensuring alignment between internal systems and carrier databases
• Generate and update reports to communicate spending trends, KPIs, and cost-saving recommendations to leadership
• Identify opportunities for automation and process improvements to streamline telecom expense workflows and operational efficiency

Requirements:

• Bachelor's degree in Finance, Accounting, Economics, Information Technology, or a related field OR 5+ Years of experience with TEM in lieu of a degree
• Minimum of 2 years of hands-on experience in Telecom Expense Management, IT financial analysis, or telecommunications operations
• High-level proficiency in data manipulation and reporting tools such as Microsoft Excel, SQL, or Power BI
• Familiarity with TEM software platforms (e.g., Tangoe, TEOCO, Sakon)
• Excellent written and verbal communication skills
• Ability to translate complex telecom data into simple terms for cross-functional teams like Finance and Procurement

Desired skills:

• Experience within the telecom industry, specifically dealing with carrier billing and tariff structures
• Understanding of network wiring diagrams
• Advanced data analytics proficiency in Microsoft Excel (pivot tables, complex formulas) and experience utilizing data visualization or Business Intelligence tools

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website ;br>
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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