Urgent Hire: Help Desk Analyst (Bilingual): Conyers, GA 30013


WiserHunt Inc.
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Job Details
Skills
- call center
- Helpdesk
- spanish
Summary
Please find below new requirement.
Title/Role: Help Desk Analyst
Worksite address: Conyers, GA 30013
Interview Type: In Person Only
Work Arrangement: Onsite
Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
- Dice Id: 91172977
- Position Id: 189-45927-
- Posted 4 hours ago
Company Info
WiserHunt is a global leader in talent solutions and workforce advisory services, partnering with organizations to build high-performing, future-ready teams across technology, professional, healthcare, engineering, and operational functions. We deliver comprehensive staffing, consulting, and talent strategy solutions designed to accelerate innovation, strengthen business performance, and support long-term organizational growth.
Our model integrates industry expertise, disciplined execution, and advanced recruitment technology to deliver exceptional accuracy and speed at scale. Clients rely on WiserHunt for a talent experience that emphasizes quality, compliance, operational excellence, and measurable impact. From specialized project teams to enterprise staffing programs, we support organizations navigating complex workforce challenges in an increasingly competitive global market.
Backed by a consultative, people-first philosophy, our teams are dedicated to identifying exceptional talent and aligning them with environments where they can thrive. We are committed to strengthening the workforce ecosystem—empowering individuals to build meaningful careers and enabling companies to operate with agility, confidence, and resilience.
Mission:
To deliver world-class workforce solutions that drive performance, elevate talent potential, and create enduring value for organizations and individuals.
Vision:
To be the most trusted global partner in workforce transformation—recognized for excellence, innovation, and an unwavering commitment to people and progress.


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