AEM Platform Operator

TEKsystems is seeking an AEM Platform Operator on a remote contract basis for our large technology client.
This position is 100% remote.
This is NOT an AEM development role.
Candidates MUST have experience with AEM- aaCS/ AEMaaS
Candidates must meet minimum requirements to be considered.
Candidates must be authorized to work in the US for any employer.
Top Minimum Required Skills:
Hands-on experience with AEM Assets as a Cloud Service, Cloud Manager, and Adobe Admin Console.
Understanding of cloud-native architecture, autoscaling, and distributed systems.
Familiarity with DAM best practices (metadata, taxonomy, workflows, governance).
Ability to interpret logs, troubleshoot platform errors, and analyze performance metrics.
Knowledge of Adobe Sensei automation capabilities and asset processing pipelines.
Job Description
1. Platform Operations & Maintenance
Oversee the technical management and daily operations of the AEM Assets Cloud platform.
Monitor AEM Assets system performance (compute services, orchestration, replication, CDN usage, storage).
Troubleshoot platform issues, coordinate fixes with engineering and support teams, and ensure optimal uptime and availability.
Manage platform configuration, user access, and environment health across author, preview, and publish tiers (leveraging AEM Cloud Manager CI/CD).
2. Governance, Security & Compliance
Implement and enforce cloud platform governance, including asset lifecycle policy, metadata standards, and compliance with enterprise and industry security guidelines.
Maintain role-based access controls and user entitlement management via IMS (Identity Management Service).
Support audit requirements through logs, monitoring, reporting, and platform usage reviews.
3. Monitoring & Incident Management
Maintain active monitoring of cloud system health, asset processing pipelines, workflows, and integrations.
Respond to incidents, perform root-cause analyses, and implement preventive measures.
Collaborate with Cloud Service providers and internal SRE/DevOps teams when escalations arise (aligned with Adobe cloud operations responsibilities).
4. Workflow, Automation & Efficiency
Support and optimize AEM workflows used for creative production, processing, approvals, and delivery.
Develop and implement automations and light orchestration to increase operational efficiency across cloud components.
Monitor and enhance the performance of the Assets Compute services (e.g., image/video renditions, Sensei-powered metadata extraction).
5. Integrations & Ecosystem Support
Maintain integrations across Adobe Creative Cloud, Workfront, Workfront Fusion, Marketing systems, and external platforms (as referenced in AEM Assets on Cloud RACI).
Ensure stability of API-driven and Cloud Manager-based CI/CD interactions with AEM Assets environments.
Collaborate with partner teams when new integrations or enhancements are required.
6. User Support & Enablement
Provide technical support to users requiring access, troubleshooting, or workflow guidance.
Assist content authors, librarians, activation leads, and creative teams with platform operations (based on enterprise RACI roles).
Support training, onboarding, best-practice documentation, and platform communications.
If you meet the minimum qualifications for this role and have read this entire job description, apply to this position with "platform operator" at the bottom of your resume.
Job Type & Location
This is a Contract position based out of Decatur, IL.
Pay and Benefits
The pay range for this position is $35.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 16, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.