Senior Network Engineer

The Senior Network Engineer will support and maintain ongoing network operations, ensuring high availability, stability, and security across enterprise LAN/WAN and wireless environments. This role requires expertise in L2/L3 networking, configuration changes, ITSM processes, and proactive maintenance of network infrastructure.

Key Responsibilities:

• Perform L2/L3 network configuration changes based on application and systems requirements.
• Execute planned firmware upgrades and remediation of critical vulnerabilities.
• Carry out IMAC activities (Install, Move, Add, Change) and coordinate hardware repairs or part replacements.
• Manage network access accounts and RBAC controls.
• Enforce security policies across LAN, WAN, and wireless networks.
• Monitor and support ongoing network operations, ensuring stability and uptime.
• Handle incident, problem, and change management following ITSM practices (IM/PM/CM/SLA).
• Provide rapid response and escalation management for network-related issues.
• Collaborate with cross functional teams for change activities, upgrades, and service improvements.

Required Skills & Qualifications:

• Strong experience in Enterprise L2/L3 networking.
• Expertise with switching, routing, firewalls, VPN, and wireless technologies.
• Hands on experience with firmware upgrades, vulnerability remediation, and hardware replacements.
• Knowledge of ITSM processes (Incident, Problem, Change Management).
• Strong understanding of network security, RBAC, and policy enforcement.
• Ability to work flexible shifts as required.

Excellent troubleshooting, communication, and documentation skills.