Seeking experienced UAT-focused Test Analysts (2) to support and execute User Acceptance Testing (UAT) activities for a Child Support Modernization initiative. This role will work closely with Child Support program staff, vendors, and technical teams to ensure the solution meets business, operational, and federal requirements. The ideal candidate has prior hands-on experience supporting UAT for Child Support modernization implementations, including rollouts using Protech s Child Support Platform.
Key Responsibilities
Support and execute User Acceptance Testing (UAT) activities across Child Support modules
Work with Child Support program SMEs to develop UAT scenarios and test cases based on business processes
Execute UAT test cases, document results, and log defects
Support defect triage, retesting, and validation of fixes
Validate system functionality against Child Support policies, workflows, and federal requirements
Support UAT readiness activities, daily status updates, and test cycle closeout
Assist with UAT activities for statewide rollouts and post-go-live stabilization
Mandatory Requirements
Must have prior experience supporting UAT for Child Support Modernization implementations
Must have hands-on experience with implementations and rollouts involving Protech s Child Support Platform
Must possess strong Child Support program knowledge, including policies, workflows, and case management operations
Must comply with State policies and procedures.
Preferred Qualifications
Experience working directly with Child Support program staff and business SMEs
Familiarity with federal OCSE requirements and reporting
Experience with test management and defect tracking tools (e.g., Xray, Jira, ALM, or similar)
Experience supporting large-scale, multi-vendor government system implementations
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