Who We AreWe're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
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Primary PurposeThis position reports into the Utility Communication (UComm) Department and will provide advanced technical support for the delivery and maintenance of IT solutions related to the Cyber, Fiber Optics, Firewall, Real Time Networks, SmartGrid, Transport (SONET/DWDM) and Wireless (RF) Communication technologies supporting Exelon.
Position will provide advanced technical support of the engineering, deployment, integration, and ongoing support of high available telecommunications technologies throughout the Exelon Companies. This position supports the migration away from legacy communications to implement secure IP based network infrastructure in electric and gas substations along with other remote field locations throughout Exelon in accordance with established strategy, architecture, and compliance programs such as NERC-CIP to enable application communication.
This role will work in collaboration with the network team, their leadership, enterprise business partners, vendors, and project/design teams, to deliver secure & reliable transport and IP networks throughout Exelon's large & complex enterprise and real time operational environments.
Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).Must reside & sit within Exelon/ComEd's service territories in Oakbrook Terrace or Chicago areas. Must have a valid driver's license and reliable transportation for occasional travel within ComEd's service territory. Primary Duties- Provide advanced technical and/or engineering support for engineering, deployment and operation of IT solutions related to the Cyber, Fiber Optics, Firewall, Real Time Networks, SmartGrid, Transport (SONET/DWDM) and Wireless (RF) Communication technologies supporting Exelon. (35%)
- Maintain strong client relationships while working with the Utility business implementing various telecommunications technology projects and on-going maintenance of these technologies. Interfacing with vendor partners supporting the construction of these backhaul technologies. (20%)
- Collaborate with IT Architecture and Engineering community in planning the introduction of new technologies and/or identifying the most appropriate technology choices to accomplish goals based on the Management Model. Ensure appropriate implementation and optimization of resources aligned with approved standards and architecture to meet the Utility Smart Grid application requirements. (10%)
- Identify and provide Business and IT data on IT trends and issues. Implement advanced action items based on data trends discovered. Contribute to IT architecture review and standards setting. (10%)
- Execute data protection requirements of business functions using the documented solutions and processes that were developed by more senior personnel (10%)
- Develop cost estimates and budgets to implement telecommunications projects (5%)
- Adhere to the established best practices, standards, procedures, guidelines, and methodologies within the work area. (5%)
- Complete assignments on time adhering to all SLAs Verify and track appropriate time to market for assignments created and for assignments given to self and lesser experienced people Take a lead responsibility for projects and assignments to ensure success of effort. Demonstrate company values, high ethical principles, and personal integrity in everyday activities. (5%)
Job Scope- Possesses sufficient knowledge, training, and experience to be capable of successfully delivering real-time related products, services, and results without requiring support and instruction from others.
- Can make informed decisions on monitoring settings such as sample size, level of criticality, and some self-healing opportunities.
- Inspires others to share challenges and perform as a valuable member of the team. Accomplishes results through influence, coaching, communication and commitment with minimal use of authority and control.
- Serves as the primary contact for production issue notification, escalation and resolution with vendors.
- Supports Exelon policy, standards and governance while designing solutions or solving issues.
- Participates in and conducts meetings with customers.
- Able to manage medium IT projects and serve as a project lead for the functional area. Able to delegate project tasks to junior team members.
- Effectively communicates to project and business stakeholders.
- Basic familiarity with Project Management methodology.
- Seeks and acts on guidance, and direction from team members who are more experienced.
Minimum Qualifications- Bachelor's degree in electrical engineering, computer science or related discipline and 4-7 years' relevant experience in telecommunication, electrical, computer engineering and related communication technologies or 6-9 equivalent combination of education and work experience.
- Demonstrates an insight on how work contributes to the bottom line.
- Has awareness of the unique characteristics of each component of data security as it relates to user IDs, data sets and how they are protected, the building of access lists, and password management.
- Sufficient fundamental proficiency to successfully access information and prepare reports of moderate difficulty. Demonstrated knowledge of basic databases and other sources of information to design and present reports.
- Able to motivate and inspire others to perform at a high level. Drives self and team to accomplish goals.
- Experience in the development and execution of several consulting, training, software and hardware contracts.
- Demonstrated knowledge of Engineering, Standards and Procedures in practical applications of moderate difficulty.
- Solid understanding of the capabilities of standard monitoring tools.
- Demonstrates mastery of real-time network design, deployment, and maintenance.
- Proficient knowledge of best practices in practical applications of moderate difficulty.
- Demonstrated ability to solve complex problems.
- Understanding of basic concept of TCP/IP networks.
- Demonstrates the ability to influence customers.
- Light experience with dependency management.
- Ability to seek and act on guidance, and direction from team members who are more experienced.
- Driver's license and access to a car to visit substations and remote field locations.
Preferred Qualifications- Ability to explain and apply basic statutory instructions in normal situations on the job.
- Proficiency to produce meaningful reports regarding resource utilization upon request.
- Proficiency to define and contribute to the development of disaster recovery plans and contingencies.
- 3-5 years of relevant work experience supporting wireless IP-based networks.
Benefits- Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $93,600.00/Yr. - $128,700.00/Yr.
- Annual Bonus for eligible positions: 15%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
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