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Desktop Consultant (Onsite - 2nd Shift)

Newark, NJ, US • Posted 10 hours ago • Updated 10 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

6 Months

No Travel Required

On-site

Depends on Experience

GSK Solutions Inc.

Fitment

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Job Details

Skills

Install hardware and software on workstations.
Set up and maintain network and telecommunications systems.
Manage Windows Active Directory and Exchange.

Summary

Job Title

Desktop Consultant (Onsite - 2nd Shift)

Location

Newark, NJ

Duration

6 Months

Pay Rate

$65/hr on C2C / 1099 all inclusive (OR) $60/hr on W2

Interview Type

Both Phone and In Person

Note

This is a fully onsite role (5 days, Tuesday to Saturday 4pm-12am) Please confirm your candidate is comfortable with working onsite from 4pm-12am (2nd Shift)

Job Description

Description:

We are looking for a qualified Desktop Engineer for the 2ndd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.

This is a fully onsite role (5 days, Tuesday to Saturday 4pm-12am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

We are looking for a qualified Desktop Engineer for out 2nd shift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. Involves some travel to other NJT sites.

Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.

Install hardware and software on workstations.
Set up and maintain network and telecommunications systems.
Troubleshoot LAN, server, wi-fi and connectivity issues.
Utilize ticketing system, when necessary.
Manage Windows Active Directory and Exchange.
Re-image computers, perform data migrations and restorations.
Work closely with other IT employees on system maintenance and configuration projects.
Work closely with other SLA employees on interdepartmental projects.
Maintain accurate asset management records.
Work with vendors and manufacturers on repair and maintenance of IT equipment.
College degree and/or 4-6 years' experience.
Ability to help employees solve hardware and software problems.
Experience with Windows Active Directory& Office 365.
Experience troubleshooting network issues in large office setups.
Experience supporting and troubleshooting printer systems.
Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts.
Strong customer service and communication skills.
Experience with a scripting language preferred.
Must be able to work on Saturdays and certain Holidays.
Basic understanding of ITIL foundation processes, i.e. Incident, Request, Change, etc.
MDM experience, specifically Airwatch, is a plus.

Top Skills & Years of Experience

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
• Install hardware and software on workstations.	Required	5	Years
• Set up and maintain network and telecommunications systems.	Required	5	Years
• Manage Windows Active Directory and Exchange.	Required	5	Years

Recruiter Details

Contact: Kris -

Contact: Lokesh - - Eight three two - Nine nine zero -Two four two six

Contact: Sameer - - Seven one nine – two three nine – Five five five five

Contact: Praveen - - Eight three two - Nine Nine Zero - Two four two seven

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10498904
Position Id: 35702-2053-1786994549
Posted 10 hours ago

Company Info

About GSK Solutions Inc.

Our values are integrity, leading change, excellence, and respect for the individual, learning and sharing. Our success is based on our ability to be flexible while adhering to a strict project management methodology.

We inspire personal and professional growth in our people through innovation and creativity. We reward excellence. We earn the trust of our customers and the respect of our employees through exceptional teamwork, good business ethics and a high level of commitment

Go to company profile

Contact the job poster

Ram Krishna

Recruiter @ GSK Solutions Inc.

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