Experience Design and Research Lead
GLOBAL IT CON LLC
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Job Details
Skills
- Artificial Intelligence
- Enterprise Resource Planning
- Research
- Experience Design
- E-procurement
- User Research
- Wireframe
- Mapping
- Service Design
- User Experience
Summary
Job Title: Experience Design & Research Lead
Location: Boston, MA (Hybrid 2 Days/Week)
Job Type: Contract
Job Summary
We are seeking an experienced Experience Design & Research Lead to drive UX strategy and user research for a large-scale eProcurement transformation initiative. The ideal candidate will lead people-centered design efforts, collaborate with cross-functional teams, and help shape modern digital experiences for enterprise platforms.
Key Responsibilities
- Lead UX strategy, service design, and user research initiatives.
- Conduct user research, usability testing, and journey mapping.
- Create personas, wireframes, prototypes, and service blueprints.
- Partner with product, engineering, and business teams to define user-centric solutions.
- Establish UX standards, accessibility guidelines, and success metrics.
- Drive AI-enabled, data-driven, and human-centered design practices.
Required Skills
- 10+ years of UX Design, UX Research, or Service Design experience.
- Expertise in User Research, Journey Mapping, Information Architecture, Wireframing, and Prototyping.
- Experience with enterprise digital transformation projects.
- Strong stakeholder management and communication skills.
- Knowledge of AI-enabled design and modern UX methodologies.
Preferred
- Public sector or ERP/procurement platform experience.
- Experience with accessibility standards and cloud modernization.
- Background in large-scale enterprise transformation projects.
- Dice Id: 90969230
- Position Id: 9034864
- Posted 5 hours ago
Company Info
About GLOBAL IT CON LLC
GLOBALITCON Inc is a fast growing, end-to-end information technology services and solutions provider working with leading Global 2000 organizations from the Banking & Financial Services, Healthcare, Telecommunications & Media, Technology, Energy & Utilities and Manufacturing & Retail domains. GLOBALITCON Inc delivers highly responsive and innovative solutions that help clients align their IT strategy with business goals to address the most important IT needs through a combination of consulting solutions, proprietary methodologies, assets based services and a Collaborative Engagement Model.
At GLOBALITCON Inc, our team has multiple years of experience helping our clients find the right talent for their needs. We are locally owned, HQ at Virginia, and focus almost exclusively on the Information Technology market. We provide direct placement, contract to hire, and contract only services, and provide a great deal of flexibility within our services. We partner with our customers to learn their environment, processes, and goals, so that we can serve them better. Our goal is to help find the right talent in order to meet business objectives. We are part of your solution!
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