Job Title: Information Systems Architect Project Lead
Location: 100% Remote
Note: Due to possible changes in organizational policy, this position may become fully onsite with little notice. Candidates must be willing and able to relocate to South Carolina if onsite work becomes required.
Duration: 12 Months
Job Description
We are seeking an experienced Information Systems Architect Project Lead to support the design, development, administration, and ongoing operation of AWS-hosted applications, infrastructure, and services.
The role will focus on supporting cloud-native and hybrid workloads while ensuring secure, compliant, and scalable solutions across a variety of AWS services. The selected candidate will work across production and non-production environments and ensure alignment with security standards, architectural guidelines, and operational best practices.
Position Overview
The AWS Developer / Administrator will provide technical expertise in the design, deployment, administration, and support of Amazon Web Services (AWS) environments. This position will collaborate with cloud engineering, application development, security, and operations teams to build and maintain reliable cloud infrastructure.
The role includes support for AWS infrastructure, integrations, automation workflows, and application services, ensuring operational stability, system performance, and compliance with organizational requirements.
Key Responsibilities
Design, deploy, and administer AWS environments following industry best practices.
Support AWS account structures, IAM roles, policies, and least-privilege access management.
Develop and maintain solutions using core AWS services including:
Compute & Networking
Storage Services
Serverless & Integration Services
Monitoring & Logging
Amazon CloudWatch
AWS CloudTrail
AWS Config
Amazon Connect Contact Center Support
Develop and maintain Amazon Connect environments, including:
Contact flows
Queues
Routing profiles
Prompts and call flows
Integrations with AWS Lambda, APIs, and external systems
Call recording, analytics, and troubleshooting
AI & Advanced Cloud Services
Infrastructure & Automation
Implement Infrastructure as Code (IaC) using:
AWS CloudFormation
Terraform
Similar automation tools
Support CI/CD pipelines and deployment automation workflows.
Monitor system performance, availability, and cost optimization opportunities.
Troubleshoot infrastructure and application issues.
Security & Compliance
Documentation & Support
Maintain technical documentation including:
Runbooks
Architecture diagrams
Operational procedures
Provide knowledge transfer and mentoring to team members.
Participate in scheduled maintenance, upgrades, and occasional after-hours support as required.
Required Education / Certifications
Preferred Certifications
Technologies & Tools
Candidates should have experience with the following technologies:
Amazon Web Services (AWS)
Amazon Connect
Amazon Bedrock
AWS Lambda
AWS CloudFormation / Terraform
Amazon CloudWatch / CloudTrail
API Gateway
CI/CD tools (AWS-native or third-party)
Git-based version control systems
Required Skills (Ranked by Importance)
6+ years of overall IT experience supporting enterprise systems.
3+ years of hands-on AWS experience in development and/or administration.
3+ years of experience with AWS core services, including:
3+ years of experience with Amazon Connect or contact center technologies.
3+ years of experience integrating APIs, serverless functions, and cloud-native services.
3+ years of experience implementing Infrastructure as Code (IaC) and automation.
3+ years of experience with AWS security best practices, logging, and monitoring.
3+ years of scripting experience, such as:
Preferred Skills
Experience with AI/ML integrations and prompt engineering.
Experience with hybrid cloud environments and third-party integrations.
Cloud cost optimization / FinOps experience.
Experience with Microsoft Azure cloud services and hybrid cloud architectures.
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