Service Engineer

1980 Service Engineer

What You Can Expect:

• Service, calibration, and maintenance of exhaust analysis and measurement systems at customer sites.
• Electronic/pneumatic installation/commissioning, maintenance, and troubleshooting, diagnostics, and repair of system issues
• Customer support and training on system use and application

Your Profile:

• Strong technical background in electronics,  precise / intricate mechanical, pneumatics, and software disciplines……work history or formal training/education
• Previous experience in the automotive industry or in technical service roles is an advantage
• Solid computer skills, especially with Microsoft Office, Linux, LAN & CAN protocols
• Proficient in English, both spoken and written
• Independent and team-oriented, with a proactive mindset
• Must be able to travel extensively, both domestically and internationally. Must be able to drive an automobile and possess a valid drivers license; must be able to obtain a passport

 Responsibilities:

• Execute flawless installations, start-ups, and commissioning of sophisticated automotive test systems,
• Prepare comprehensive Field Service Reports for invoicing, warranty claims, and policy purposes, maintaining detailed and accurate documentation.
• Provide redlined drawings detailing field changes, contributing to continuous improvement and accuracy of technical specifications.
• Execute Acceptance Documents and Procedures to validate instrument functionality.   Requirements:

• Trade school, military technical training,  and/or proven relevant work experience
• Excellent customer service skills, with a strong focus on building and maintaining positive client relationships.
• Strong written and verbal communication abilities, capable of conveying complex technical information clearly and concisely.
• Self-motivated and capable of working independently, with a proactive approach to problem-solving and project management.
• Willingness to travel extensively, both domestically and internationally, to support customer needs on-site.

IMPORTANT SOFT SKILLS

• Self motivated, works independently 
• Responsible and disciplined
• Strong interest in technical problem-solving
• Attention to detail
• Customer service skills
• Must be able to travel extensively domestic and international

TECHNICAL SKILLS THAT ARE RELEVANT OR HELPFUL

·       System Diagnostics: Using software based test equipment to evaluate functionality of instrumentation (analytical equipment).  

·       Performing preventive maintenance.  Replacing consumable parts such as O-rings, pneumatic pumps, filters, and solenoid valves.

·       Troubleshooting using wiring and flow diagrams to identify malfunctioning instrumentation.

·       Repairing defective components, such as circuit boards, electrical cabling/connectors, relays, solenoid valves, pneumatic pumps