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ERP Support Analyst

Buffalo, NY, US • Posted 17 hours ago • Updated 17 hours ago

Full Time

No Travel Required

On-site

$70,000 - 85000/yr

Fitment

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Job Details

Skills

ERP
ERP System Support
ERP Administration
Manufacturing ERP Systems
Application Troubleshooting
MRP / MES Systems
Manufacturing Operations
Microsoft 365
IT Technical Support

Summary

Job Title: ERP Support Analyst
Location: Orchard Park, NY 14127
Job Type: Full-Time | Onsite

Job Summary

We are seeking an ERP Support Analyst to support manufacturing business systems and day-to-day IT operations at our Orchard Park, NY facility. This role will focus on troubleshooting ERP issues, managing system access and configurations, maintaining accurate data, supporting reporting, training users, and improving business workflows. The ideal candidate will have experience supporting ERP, MRP, MES, or similar business applications, preferably in a manufacturing environment. Experience with DELMIAWorks/IQMS is a plus but not required. The position also includes basic onsite IT support for Windows computers, hardware, and Microsoft 365.

Required Skills and Qualifications

Approximately 2–5 years of experience supporting ERP, MRP, MES, or business applications.
Experience with application troubleshooting, root-cause analysis, user administration, and system support.
Working knowledge of Windows PCs, computer hardware, Microsoft 365, and basic networking.
Understanding of manufacturing processes, including production, inventory, purchasing, and order management.
Strong analytical, problem-solving, communication, and customer-service skills.
Ability to train users, maintain technical documentation, and collaborate across departments.
Familiarity with ERP reporting tools, SQL, Crystal Reports, or Power BI is a plus.
Experience with DELMIAWorks/IQMS or other manufacturing ERP systems is preferred.
Degree in IT, Information Systems, Business Systems, or a related field preferred, or equivalent experience.
Ability to work full-time onsite in Orchard Park, NY.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91112213
Position Id: 9110824
Posted 17 hours ago

Contact the job poster

Ben Gowtham

Recruiter @ Accede LLC

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