Digital Analytics Engineer

• Posted 8 hours ago • Updated 8 hours ago

Full Time

On-site

From USD 83000.0 to 105000.0 per year

HCL America Inc.

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Job Details

Skills

FOCUS
Decision-making
Post-production
Quality Assurance
Acceptance Testing
Data Flow
Data Quality
Marketing
Offshoring
Documentation
Data Governance
Regulatory Compliance
Instrumentation
Dashboard
Mobile Applications
Agile
Scrum
Financial Services
Adobe Analytics
Google Analytics
Privacy
Management
JavaScript
SQL
Data Validation
Snow Flake Schema
Cloud Computing
Data Warehouse
Collaboration
Product Engineering
Analytics

Summary

HCL Technologies Limited

We re looking for a Digital Analytics Engineer to help build and scale best in class digital analytics across web and mobile experiences. This role will focus on Quantum Metric and mParticle, enabling accurate event tracking, deep customer journey insights, and data driven decision making across product, engineering, and business teams.

Digital Experience Analytics (Quantum Metric)
* Implement and maintain Quantum Metric instrumentation across web and mobile platforms
* Configure custom events, user attributes, funnels, dashboards, and alerts
* Validate event accuracy, session replay coverage, and funnel metrics across environments
* Partner with front end and back end engineers to ensure clean, performant tracking
* Support UAT, release validation, and post production monitoring
* Collaborate with Quantum Metric vendor teams on troubleshooting and best practices

Customer Data Platform (mParticle)
* Implement and manage mParticle event schemas and user attributes
* Support identity resolution, workspace strategy, and environment separation (Prod / QA / UAT)
* Ensure reliable data flow to downstream analytics, experimentation, and marketing tools
* Monitor data quality and resolve ingestion or delivery issues

Cross Functional Collaboration
* Work closely with product managers, engineers, analysts, and marketing partners
* Translate business requirements into clear tracking and measurement plans
* Support onshore and offshore teams with implementation reviews and guidance

Data Governance & Documentation
* Ensure analytics implementations comply with privacy, consent, and data governance requirements
* Support PII handling, event listing, and compliance reviews
* Create and maintain instrumentation guides, data dictionaries, and dashboards

What We re Looking For
Required
* Hands on experience with Quantum Metric (or similar session replay tools)
* Hands on experience with mParticle or other Customer Data Platforms
* Experience with event based tracking for web and mobile applications
* Strong understanding of customer journeys, funnels, and conversion analysis
* Experience working with engineering teams in Agile/Scrum environments

Preferred
* Experience in financial services, fintech, or regulated environments
* Familiarity with Adobe Analytics, Amplitude, or Google Analytics
* Understanding of privacy regulations and consent management frameworks
* Working knowledge of JavaScript for tracking implementations
* SQL experience for data validation and analysis
* Experience with Snowflake or other cloud data warehouses
* Exposure to global, multi region digital platforms

Why Join Us?
* Work on high impact digital experiences at scale
* Collaborate with strong product, engineering, and analytics teams
* Influence how data is collected, trusted, and used across the organization
* Grow your expertise in modern digital analytics and CDP ecosystems

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: hcl001APP
Position Id: 58729-43988160
Posted 8 hours ago

Company Info

About HCL America Inc.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.

We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries.

These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark.

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