Job DescriptionWe're driven by curiosity, passion, optimism, and the belief that everybody can grow. Join our Card Data & Analytics team and help shape the future of credit card products through advanced analytics. Collaborate with talented colleagues, leverage innovative tools, and make a real impact on customer experience and business growth. This is your opportunity to develop your skills and contribute to a team that values continuous learning and strategic thinking.
As a Quant Analytics Senior Associate within the Branded Card Data & Analytics team, you will develop and implement business intelligence tools and advanced analytical models to enhance product offerings and optimize customer experience. You will analyze large datasets to identify trends and patterns that inform strategic decisions, such as benefits offerings, campaign performance, and customer segmentation. You will collaborate with cross-functional teams to integrate data-driven insights into product development and marketing strategies, design and conduct experiments, and present actionable recommendations to senior leadership.
You will serve as an analytics consultant for the business, own stakeholder engagements, and stay current with industry trends and emerging technologies. Your work will help drive growth and profitability, ensuring products meet customer needs and regulatory requirements. You'll thrive in an agile team environment, engaging with a variety of partners to deliver innovative solutions.
Job responsibilities- Develop and implement business intelligence tools and advanced analytical models to enhance product offerings and optimize customer experience
- Analyze large datasets to identify trends and patterns that inform strategic decisions, such as benefits offerings, campaign performance, and customer segmentation
- Collaborate with cross-functional teams, including product managers, finance, and engineers, to integrate data-driven insights into product development and marketing strategies
- Design and conduct experiments to test hypotheses and validate models, ensuring products meet customer needs and regulatory requirements
- Own engagements with stakeholders and serve as an analytics consultant for the business
- Stay aware of industry trends and emerging technologies, applying innovative approaches to solve complex business problems and drive value
- Present findings and recommendations to senior leadership, translating complex data insights into actionable business strategies that drive growth and profitability
- Engage with a variety of partners and work within an agile team environment
Required qualifications, capabilities, and skills- 4+ years experience with an exceptional foundation in statistical analysis and machine learning, including proficiency in techniques such as regression analysis, clustering, and classification
- Extensive experience with programming languages commonly used in data science, such as Python and R, for data manipulation and model development
- Proficiency in data visualization tools, such as Tableau or Power BI, to effectively communicate complex data insights to stakeholders
- Solid understanding of database management systems, particularly SQL, for querying and managing data
- Experience working with big data and developing predictive models in a business context
- Excellent analytical and problem-solving skills, with the ability to translate business requirements into data-driven solutions
- Experience in working collaboratively within cross-functional teams to integrate data insights into business strategies
- Excellent communication and soft skills
Preferred qualifications, capabilities, and skills- Experience in the financial services industry, particularly in credit card analytics
- Familiarity with agile methodologies and working within agile teams
- Ability to adapt to changing business needs and priorities
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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