ServiceNow Technical Consultant (34831)

Remote • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Remote

Myticas LLC

Fitment

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Job Details

Skills

Customer Relationship Management (CRM)
Migration
Software Design
Security Clearance
Testing
Collaboration
Knowledge Transfer
Scripting
ServiceNow
Public Sector
Privacy
Regulatory Compliance
Problem Solving
Conflict Resolution
Communication
Stakeholder Management

Summary

Our Government of Canada client is seeking a ServiceNow Technical Consultant to support the end-to-end delivery of a ServiceNow Customer Service Management (CSM) migration. This HYBRID role will be hands-on across solution design, configuration, testing, deployment, and transition to sustainment within a Public Sector environment and will require ENHANCED Security Clearance.

Key Responsibilities:

Design, configure, and implement ServiceNow CSM solutions aligned to business requirements
Support full lifecycle delivery including build, testing, deployment, and transition to support
Develop and maintain scripts, integrations, and platform configurations
Troubleshoot and resolve technical issues; optimize system performance
Collaborate with business and technical stakeholders to translate requirements into solutions
Support knowledge transfer and transition to sustainment/support teams

Qualifications:

Strong hands-on experience with ServiceNow platform (configuration, scripting, integrations)
Proven experience delivering ServiceNow implementations in mid-to-large enterprise environments
ServiceNow CSA certification required; CIS or additional certifications considered an asset
Experience working within Public Sector or regulated Canadian environments preferred
Strong understanding of data privacy, residency, and compliance requirements in Canada
Excellent problem-solving, communication, and stakeholder management skills
Ability to work independently and within cross-functional teams

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: adtechil
Position Id: IJF1MS1N4P
Posted 2 hours ago

Company Info

About Myticas LLC

Myticas Consulting is a proven industry leading IT Staffing and Recruitment organization, with physical locations in major North American cities including Ottawa Ontario, Chicago Illinois, and Cleveland Ohio.

Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.

Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.

The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.

With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner..

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