Operations Support
Contract W2
1 Year
No Travel Required
Remote
$30 - $33/hr
Trail Blazer Consulting LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- MFT
- JIRA
- IBM
- DATAPOWER
- MQ
- PRODUCTION SUPPORT
- SPLUNK
- SQL
Summary
Please attach two managerial level references with each candidate submittal, we will have to check the reference before submittal per the client request.
Reference 1 Reference 2
Name Name
Title Title
Company Company
Phone Phone
Email Email
LinkedIn LinkedIn
Also attach a copy of the candidate Visa/Driver's License when submitting
Required Skills: Need to be down to work a weekend / on call shift once every 8 weeks
• Datapower
• MFT
• MQ
• IBM
• Production support
• Splunk
• EDI X12
• SQL
• Production Issue SEV 1, 2, 3, 4 triage
• Incident Management (ServiceNow, Jira)
Responsibilities:
• Provide day-to-day operational support for production systems, helping maintain system stability and reliability.
• Perform real-time system monitoring and initial incident triage to identify, assess, and respond to production issues.
• Provide Level 1 technical support, troubleshooting system issues and determining appropriate escalation paths.
• Document production incidents, troubleshooting steps, and relevant system information to support issue resolution.
• Escalate production incidents to developers and other technical resources as needed, coordinating with available teams to facilitate timely resolution.
• Support production operations, including monitoring system processes, identifying potential issues, and communicating operational concerns.
• Assist with incident management activities, including tracking issues, communicating status updates, and supporting follow-up activities.
• Collaborate with developers, technical teams, and operational stakeholders to support system performance and reliability.
• Follow established operational procedures and support continuous improvement of production support processes.
• Work collaboratively within the operations support team to ensure consistent coverage and timely handling of production incidents.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91093714
- Position Id: 9137150
- Posted 35 minutes ago
Company Info
About Trail Blazer Consulting LLC
Trail Blazer is dedicated to providing IT services using latest technologies & trends. We offer our Staff Augmentation, IT consulting & Software development and testing services to all our clients at most of the overseas locations with our highly skilled consultants having vast experience in their relevant fields.
At TRAIL BLAZER we help our IT consultants explore different industries, multiply their skills, and accelerate their career growth with industry-leading firms. We offer the flexibility of direct hire placements, temporary, and project work. With offices nationwide, TRAIL BLAZER combines the resources of a national network with in- depth local expertise. We offer the flexibility of direct placements, and project work.
Trail Blazer Consulting LLC is headquartered in Astoria, NY, USA. We are a leading professional consulting firm with a global database of applicants and state of art technology and process to identify the best and brightest skills.Trail Blazer is committed to provide customer satisfaction through commitment highest standards of services. With a range of skill sets and a flexible support network, we can deliver quick and cost effective resources to our valued Clients. We spend a considerable amount of time and resources screening and hiring top quality consultants, which allows us to provide premier resources that meet and exceed our client expectations.
OUR MISSION, VISION& VALUES:
We at TRAIL BLAZER CONSULTING believe in attaining success. We know that success is important to both our associates and our clients. Our mission is to understand and deliver 100%. With our commitment towards our clients, it helps us in achieving growth, innovation and excellence. We want to be an integral part of that process. To that end, we believe in the following Mission & Vision Statements and set of Core Values:
STAFF AUGMENTATION:
Staff Augmentation, or better known as subcontracting, is primarily outsourcing of manpower on a skill requirement or project completion basis for a limited period of time. From the past few years the IT departments have gone through a difficult phase as they have been pressed to deliver impressive results on multiple initiatives with limited staff. Staffing may be desired when there are a dynamic temporary or permanent people or skilled staff.
IT CONSULTING:
TRAIL BLAZER brings together the key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Our consultations are based on an analytical approach to understand the business problems, resulting in the practical recommendation and actionable plans. Our value proposition is based on a confluence of business knowledge, deep hands-on technology skills and a focused approach through the use of in-house methodologies, frameworks and tools.
CORE VALUES:
TRAIL BLAZER CONSULTING core values convey who we are as an organization and how we deliver value.
VOLUNTEER
our time, talent & resources
ACCOUNTABILITY
as we pursue our aspirations
LEGACY
to impact others lives
UNBEATABLE
as we collaborate & compete
EXTRAORDINARY
in all we do
At TRAIL BLAZER we help our IT consultants explore different industries, multiply their skills, and accelerate their career growth with industry-leading firms. We offer the flexibility of direct hire placements, temporary, and project work. With offices nationwide, TRAIL BLAZER combines the resources of a national network with in- depth local expertise. We offer the flexibility of direct placements, and project work.
Trail Blazer Consulting LLC is headquartered in Astoria, NY, USA. We are a leading professional consulting firm with a global database of applicants and state of art technology and process to identify the best and brightest skills.Trail Blazer is committed to provide customer satisfaction through commitment highest standards of services. With a range of skill sets and a flexible support network, we can deliver quick and cost effective resources to our valued Clients. We spend a considerable amount of time and resources screening and hiring top quality consultants, which allows us to provide premier resources that meet and exceed our client expectations.
OUR MISSION, VISION& VALUES:
We at TRAIL BLAZER CONSULTING believe in attaining success. We know that success is important to both our associates and our clients. Our mission is to understand and deliver 100%. With our commitment towards our clients, it helps us in achieving growth, innovation and excellence. We want to be an integral part of that process. To that end, we believe in the following Mission & Vision Statements and set of Core Values:
STAFF AUGMENTATION:
Staff Augmentation, or better known as subcontracting, is primarily outsourcing of manpower on a skill requirement or project completion basis for a limited period of time. From the past few years the IT departments have gone through a difficult phase as they have been pressed to deliver impressive results on multiple initiatives with limited staff. Staffing may be desired when there are a dynamic temporary or permanent people or skilled staff.
IT CONSULTING:
TRAIL BLAZER brings together the key IT consulting services that address aspects of reducing cost, increasing agility and enabling transformation. Our consultations are based on an analytical approach to understand the business problems, resulting in the practical recommendation and actionable plans. Our value proposition is based on a confluence of business knowledge, deep hands-on technology skills and a focused approach through the use of in-house methodologies, frameworks and tools.
CORE VALUES:
TRAIL BLAZER CONSULTING core values convey who we are as an organization and how we deliver value.
VOLUNTEER
our time, talent & resources
ACCOUNTABILITY
as we pursue our aspirations
LEGACY
to impact others lives
UNBEATABLE
as we collaborate & compete
EXTRAORDINARY
in all we do
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