Desktop support engineer
TechClub Inc.
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Job Details
Skills
- Desktop support engineer
Summary
Role: Desktop support engineer
Location: Bethlehem , PA
(100% onsite Role Only)
Job Description:
· Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
· Provide technical support for hardware, software, and network-related issues.
· Troubleshoot operating systems such as Windows, macOS, and basic Linux environments.
· Handle user account management, password resets, and access permissions using Active Directory.
· Install and update applications, antivirus software, and security patches.
· Diagnose and resolve LAN/Wi-Fi connectivity and VPN issues.
· Support email configuration and troubleshooting for Outlook or other mail clients.
· Maintain IT asset inventory and documentation of support activities.
· Respond to helpdesk tickets and ensure timely issue resolution within SLA timelines.
· Provide remote desktop support using tools like TeamViewer, AnyDesk, or Remote Desktop.
· Coordinate with network, server, and security teams for complex technical issues.
· Ensure data backup, system security compliance, and adherence to IT policies.
- Dice Id: 90979514
- Position Id: 8970724
- Posted 3 days ago
Company Info
TechClub Inc. renders avant-garde IT solutions to corporations. We provide exhaustive managed IT services that make us the perfect technology partners for our customers. TechClub Inc. is committed to designing critical information and maintaining a professional standard. We use cutting-edge digital approaches and maintain an open mindset to constantly innovate. Our objective is to guarantee customer satisfaction with our services. We are committed to providing post-implementation support and delivering expert IT solutions to over 50+ customers worldwide to improve and optimize operations.
TechClub Inc. was founded in 2014 and is based in Lincolnshire. We are a Google partner company, offering cost-effective, innovative, and sustainable web solutions with the slogan: “Imagination, Meets Implementation”. Our focused working strategy has made a considerable impact in the industry.
Mission
Our uncompromised, technology-agnostic guidance and implementation services are always delivered by senior IT leaders; we never razzle-dazzle and we never leave you with a solution we wouldn’t gladly support for the long run. Our commitment to customer results is unpaired in the industry – delivering unique attention and value to every client, every minute.
Vision
Our vision is to be a top player in the global market by accentuating constant innovation and delivering cost-efficient and typical IT solutions to our clients through technology leadership, creativity, and a devoted workforce.
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