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Overview The Service Desk Supervisor plays a critical role within the Office of Connected Care Help Desk (OCCHD), overseeing the delivery of high-quality support services to Veterans and VA Providers. This position manages a team of Help Desk professionals providing Tier I, Tier II, and Tier support, including onboarding, troubleshooting, and mobile application training related to video telehealth platforms. The Supervisor is responsible for ensuring operational excellence, driving team perfor
Full-time
USD 75,520.00 - 75,520.00 per year




