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Desktop Field Technician

Phoenix, AZ, US • Posted 3 hours ago • Updated 3 hours ago

Contract Corp To Corp

Contract W2

Contract Independent

On-site

CCS Global Tech

Fitment

Dice Job Match Score™

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Job Details

Skills

UI
Information Technology
Microsoft
Tier 1
Cloud Computing
Recruiting
Training
Partnership
Project Scoping
Software Support
Mobile Devices
Help Desk
Server Hardware
Printers
Operating Systems
Status Reports
Mobile Device Support
Audiovisual
Active Directory
ServiceNow
Issue Tracking
Mobile Device Management
Master Data Management
Technical Support
Microsoft Windows
Network
Preventive Maintenance
Laptop
Computer Hardware
Technical Writing
Communication
Oracle Linux

Summary

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Project Scope:

Currently there is one (1) 1st shift vacancy working on the End device team in Technology. This position will be responsible for providing end-user hardware and software support, responding to helpdesk tickets, providing support for the mobile device team, and resolving complex tasks.

Roles/Responsibilities:

Responding to helpdesk tickets in a large enterprise environment.
Installing and maintaining desktop computer and server hardware and software.
Supporting and troubleshooting peripheral equipment including specialty scanners, printers, and plotters.
Performing installation and patching of Windows operating systems.
Submitting weekly status reports to supervisor.
Support large conference room Audio/Visual equipment.
Mobile device support including working understanding of mobile device management tools.
Preparing workstation and laptop images and deployment of devices.
Participate in afterhours/weekends on call rotation.
Support Audio/Video conferencing equipment.

Mandatory Skills:

A minimum of three (3) years' experience providing technical support to end users in a fast-paced environment.
One year of Active Directory experience.
Experience with ServiceNow ticketing software.
Experience with Tanium or Workspace One MDM.
Experience providing technical support for Microsoft Windows and Office in a network environment.
Experience with preventive maintenance and procedures of workstations and laptops
Solid troubleshooting skills in desktop computer hardware and software.
Experience creating and improving technical documentation; documenting the system specifications and design.
Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10290999
Position Id: 2026-7503
Posted 3 hours ago

Company Info

About CCS Global Tech

Headquartered in Poway, California and eight international offices, CCS Global Tech is a Certified Minority Business Enterprise (MBE) and a leading provider of enterprise solutions. We provide solutions that cover the full business spectrum from application development, data warehouse software, real time data warehousing, business analysis software, and web-based application development. Our clients span the globe and benefit from our comprehensive support capabilities.

Our tools and technical expertise have repetitively proven to reduce the time and costs associated with software and custom solution development. CCS Global Tech begins each project with quality analysis and business due diligence in order to deliver quality solutions for our clients. Our team of international talent asks critical questions that illuminate the fine details of the project scope. Once we have a clear and comprehensive view of the objectives sought, we set to work to bring your vision to life.

We have a complementary matrix of skills and talents across multiple platforms that allow us to identify, target and bridge technical gaps. Regardless of the size and scope of your business application, data warehouse initiative, or enterprise-wide project, our team supports service, technical capabilities and cost effective solutions that are unmatched by our competition. We focus on delivering state-of-the-art technology, application development, warehousing and support to our clients. With the scope and flexibility to optimize development schedules and products to fit any budget requirements, CCS Global Tech is aptly positioned to not only meet unique, strategic IT objectives of diverse organization, but also complement organizational goals.