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Analyst, Infrastructure Observability

Jacksonville, FL, US • Posted 14 days ago • Updated 4 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Problem Solving
Conflict Resolution
Decision-making
Information Technology
Network Design
Internet
Log Management
Network
TCP/IP
Documentation
ICE
Collaboration
Data Centers
Linux
Python
Perl
JavaScript
Dynatrace
AppDynamics
Software Performance Management
Splunk
Data Analysis
Microsoft Excel
Communication
Multitasking
Performance Tuning
Finance
Auditing
Configuration Management
Mergers and Acquisitions
Microsoft Exchange

Summary

Overview

Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills.

Responsibilities

Build, maintain, and support a global log management and monitoring infrastructure
Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures
Document changes and author documentation on monitoring standards and practices
Leverage new and existing tools to augment the monitoring posture at ICE
Design monitoring requirements in coordination with development and operations
Implement monitoring solutions across multiple datacenters
Serve as a primary point of contact for monitoring across the enterprise

Knowledge and Experience

Bachelor's degree, preferably in CIS, engineering, or a related discipline
Knowledge of Linux, Python, Perl, Java scripting languages
Administration experience with Datadog, Dynatrace, AppDynamics or another APM solution
Certification in Splunk, ELK, or another logs tool
Strong data analysis skills and competence in MS Word and Excel
Strong written and verbal communication skills
Ability to multitask and work independently on multiple projects

Desirable Skills and Experience

Experience with Performance tuning
Financial industry expertise
Change auditing and configuration management

#LI-MA1

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123334
Position Id: 99557179317306fc433f7f0227c2c147
Posted 14 days ago

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