Laboratory Informatics Consultant (Dotmatics)

Role: Laboratory Informatics Consultant (Dotmatics) Location: Tarrytown, NY (onsite) Virtual Interview Will consider relocation candidates Client: Zifo

We are seeking an experienced Dotmatics Technical & Implementation Consultant to serve as the onsite technical authority for Dotmatics implementations. This role is hands-on and execution-focused, working closely with an offshore project lead while independently owning technical tasks assigned from offshore teams. The consultant will translate complex scientific and business requirements into scalable solutions, ensure high-quality implementations, and support EST-timezone operational needs. While not a project lead, this role carries significant responsibility for solution quality, technical decision-making, and stakeholder confidence.

Roles and Responsibilities:

• Deep hands-on expertise in Dotmatics configuration, customization, and troubleshooting, built through reverse engineering and practical implementation.
• Strong backend and database skills, including:
• Writing and optimizing complex SQL queries.
• Developing and maintaining advanced PL/SQL procedures.
• Ability to design and review database structures, including:
• Table design and normalization.
• ERDs, primary keys, and foreign key relationships.
• Making informed data-modeling decisions aligned with functional and performance needs.
• Translate business and scientific requirements into technically sound and scalable solutions.
• Review and validate technical implementations to ensure adherence to best practices and long-term maintainability.
• Act as an onsite technical authority for Dotmatics-related design and implementation decisions as well as EST timezone incidents (assisting the run team lead).
• Capable of independently taking up tasks based on needs and not being dependent on KTs to take up work.

Interpersonal & Collaboration Skills

• Work closely with the offshore lead to ensure alignment on technical design, scope, and delivery expectations.
• Provide technical guidance, reviews, and clarifications to offshore team members to support effective execution.
• Collaborate with SBAs, internal teams, and customer stakeholders to refine and validate requirements.
• Support customer discussions from a technical and solutioning perspective while acknowledging that the offshore lead owns overall customer communication and project delivery.

Soft Skills & Professional Approach

• Strong problem-solving mindset focused on identifying the right solution rather than implementing requirements blindly.
• Willingness to challenge assumptions both internal and external to ensure high-quality outcomes.
• Clear, concise, and confident communication skills in both written and verbal interactions.
• Ability to explain complex technical concepts to non-technical stakeholders.
• High sense of ownership for solution quality without overstepping into project management responsibilities.
• Pragmatic decision-making that balances technical excellence with project timelines and constraints.