Responsible for design and development of salesforce applications for Local claim data processing systems in health care domain by understanding requirement, coding, testing, debugging applications. The position makes sure the application development properly with high quality of product. Primary accountability for development work takes place during the life cycle for those projects, from planning to implementation. Provides high quality of productions that are reviewed and approved by CareFirst team and Bridge plans. Provides technical oversight and supports to IT project teams in order to deliver high quality of client's products for business needs.
ESSENTIAL FUNCTIONS
50% Salesforce Application development:
Develops efficient and effective productions to deliver client's business needs.
Serves as Salesforce application developer for new development of Salesforce applications as well as enhancement of existing applications to client's users and other application integrations. Communicates with other team members including developer/tester/business analyst to deliver product without gap and best performance. Main role of development code, review code, deployment of code to upper environments and maintenance of code. Support D2D request and debugging issue to resolve issues. Also publishes technical documents and knowledge sharing with team.
20% Design of system/ Analysis requirement implementation to new/existing systems:
Understand requirements and current systems well so develop system properly based on requirement and resolution for fix of an issue/enhancement. Study and understanding new features and services from Salesforce and each Salesforce release so that client's salesforce applications be implements better performance of process and services.
20% Testing/Technical Support:
Develop Unit testing code and support automation testing implementation for delivery of high quality of code. Perform troubleshooting and debugging an issue and analysis of issue and provide best resolution to teams. Supporting D2D as well as developments to different environment.
10% Collaborate to drive business value:
Work closely with other development team members, the project manager, product managers to ensure applications to be development properly with requirement and needs, also deliver it in time with high quality of products.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level: Bachelor's Degree in Computer Science, related IT field or equivalent work experience
Required Minimum Qualifications: +5 years' experience in building, deploying and supporting salesforce applications and platform solutions.
Preferred Qualifications
- Bachelor's degree in Computer Science or related field preferred.
- Experience with Salesforce application development.
- Experience with web programming including HTML, CSS and JavaScript
- Experience of custom solutions on Salesforce platform working with Lightning Web Components, Apex Triggers, Apex Classes, Flow, Visualforce, SOQL,
- Strong Experience in REST APIs for external/internal systems integrations.
- Experience with object-oriented programming design patterns and Salesforce data modeling best practices
- Experience developing reporting and dashboards in Salesforce.
- Experience with JIRA or Agile platform for collaborating with multiple teams and source control system like Git/SVN.
- Experience in multi-cloud architectures and AWS cloud development is a plus
- Experience on a call center setup within Salesforce is plus.
- Experience working with CI/CD pipelines like Copado and knowledgeable are plus.
- Excellent verbal and written communication skills
- Excellent presentation skills with the ability to collaborate with team members and business stakeholders.
- Understanding & knowledge of AI is a plus.
- Agentforce 360 experience & knowledge is a plus.
- Development using AI tool like Agentforce DX, Agentforce vibes are a plus.
- Data 360 experience or knowledge is a plus.
- Integration with other SAAS systems are a plus.
Additional Skills:
Salesforce, Lightening comp dev, REST API, Security, Agentforce, Cloud.
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