Must Have:
Apply expert-level technical expertise across multiple Salesforce domains, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and platform capabilities like Flow, Apex, and LWC.
Lead the design and implementation of Salesforce solutions, ensuring scalability, performance, and security across applications, integrations, and third-party tools. Manage Salesforce architecture to support enterprise-wide initiatives involving: Application:
Configurations, customization, and development with Apex, Visualforce, and LWC. Integrations: \
Middleware platforms (e.g., MuleSoft), APis, and event-driven architectures. Data:
Data migration, ET processes, and data governance within Salesforce environments.
Drive the adoption of Salesforce best practices, including DevOps methodologies, CI/CD pipelines, and Git-based version control.
Develop and maintain enterprise-wide Salesforce architecture standards, frameworks, and best practices.
Collaborate with IT staff, subject matter experts, business partners, and clients to assess business processes, identify pain points, and define architectural solutions.
Design and review Salesforce solutions to ensure alignment with organizational strategies, data governance policies, and technical standards.
Lead large and complex Salesforce projects and initiatives that may involve cross-functional teams, cloud-to-cloud integrations, and cutting-edge technologies.
Partner with stakeholders to create business case assessments, project justifications, ROl analyses, architectural reviews, and RFP evaluations.
Evaluate and recommend Salesforce apps, add-ons, and AppExchange solutions to enhance system capabilities.
Provide leadership and guidance to project personnel and architects on Salesforce-related projects.
Stay current with Salesforce releases, new features, and industry trends, recommending improvements or innovations to existing Salesforce architecture.
Roles & Responsibilities
Architecture & Strategy
o Lead end-to-end Salesforce solution architecture across multiple clouds and enterprise platforms
o Define target-state architecture, roadmaps, and governance frameworks
o Establish enterprise standards for scalability, performance, and security
Solution Design & Implementation
o Design and oversee:
o Configurations, customizations, and development using Apex, LWC, and Flows
o Integration frameworks using APIs, middleware, and event-driven patterns
o Data architecture, migration strategies, and governance models Enterprise Integration
o Define API-led and event-based integration strategies across Salesforce and external systems
o Work with middleware platforms (e.g., MuleSoft) for enterprise integration solutions
Governance & Best Practices
o Drive adoption of:
o DevOps methodologies
o CI/CD pipelines and release strategies o Develop and maintain reusable frameworks, reference architectures, and design patterns
Collaboration & Stakeholder Management
o Partner with IT, business stakeholders, and clients to:
o Understand requirements
o Identify pain points
o Translate business needs into scalable solutions
o Lead architecture workshops, reviews, and design approvals
Delivery Leadership
o Lead large-scale Salesforce programs involving:
o Cross-functional teams o Multi-cloud and multi-system integrations
o Provide technical leadership and mentorship to architects and developers
Innovation & Continuous Improvement
o Stay updated with Salesforce releases and industry trends
o Evaluate and recommend Salesforce AppExchange products and enhancements
o Drive innovation through emerging capabilities (AI, automation, data platforms)
Generic Managerial Skills, If any
Position Summary
o Strong leadership and team mentoring capabilities
o Excellent communication and executive presentation skills
o Ability to manage cross-functional, global teams (onshore/offshore model)
o Strategic thinking and problem-solving mindset
o Strong planning, prioritization, and delivery management skills
o Experience managing client relationships and driving account growth
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