Sr Principal SW Development Engineer

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team:
You will be joining an extremely forward-thinking Global Business Operations Engineering team, reporting to the VP of Engineering. This team has exceptional Functional, process and technical expertise and has made significant progress in the AI space. You will work with folks who are not only smart but make it enjoyable as we work towards UKG's organizational goals.

Role Summary
The Sr Principal SW Development Engineer is a strategic enterprise role responsible for leading business systems analysis in the Enterprise Systems group within a UKG in the Microsoft Dynamics 365 ecosystem. This role partners closely with Finance and Go To Market teams and IT leadership to translate complex business objectives into scalable, compliant, and future-ready system solutions.
Operating at a principal level, this role goes well beyond traditional requirements gathering-serving as a trusted advisor, systems strategist, and transformation leader across large, multi-phase programs involving D365 Finance & Operations, and integrated enterprise platforms.

Key Responsibilities

Strategic Business Analysis & Advisory
Serve as a senior advisor to Finance and Operations leadership on enterprise systems strategy and roadmap planning.
Translate business strategy, regulatory requirements, and operational needs into end-to-end system and process designs.
Provide thought leadership on UKG and D365 product capabilities, roadmap implications, and industry best practices.
Influence executive decision-making by articulating trade-offs across configuration, customization, integration, and platform extensibility.

Enterprise Process & Systems Leadership
Lead end-to-end business analysis across Finance, and Order-to-Cash-adjacent processes.
Own requirements and process design for:
Order-to-Cash (OTC)
Record-to-Report (RTR)
Procure-to-Pay (P2P)
Design future-state processes leveraging D365 Finance & Operations and integrated SaaS tools.
Lead analysis for global rollouts, country-specific compliance, and complex organizational structures.

Program & Delivery Enablement
Partner with Product Managers, Solution Architects, Engineering, and System Integrators to ensure business intent is accurately reflected in system design. Produce high-quality artifacts including:
Business and functional requirements
Process maps and swim lane diagrams
Data and integration specifications
Decision frameworks and executive readouts
Support multi-phase implementations, upgrades, and platform migrations (e.g., legacy ERP to D365).
Enable change management by clearly defining impacts to users, processes, and downstream systems.
Governance, Compliance & Risk Management
Ensure solutions meet SOX, compliance and regulations, data privacy, and internal control standards.
Partner with Internal Audit, and Finance Controllership teams to embed controls into system workflows.
Identify and mitigate risks related to data integrity, integrations, scalability, and regulatory compliance.
Integration & Platform Strategy
Lead analysis for complex integrations between:
D365 Finance and multiple ISV's and Tax providers
CRM, Billing, and Revenue platforms
Data platforms, analytics, and reporting tools
Ensure master data, security, and role design align with enterprise standards.

Vendor & Stakeholder Management
Support vendor evaluations, RFPs, and platform selections across Finance
Partner with external system integrators and SaaS vendors to ensure solution quality and business alignment.
Act as a trusted bridge between business leaders and technical teams, driving clarity, alignment, and accountability.

Required Qualifications
15+ years of experience in business systems analysis, enterprise applications, or digital transformation.
Deep experience with ERP and Finance processes (ERP's like D365 and SAP S4)
Proven success leading analysis for complex, global implementations across Finance, and Operations with focus on processes like OTC, PTP, RTR.
Experience supporting multi-country configurations
Background working across high-tech, services, manufacturing, or regulated industries.
Domain Expertise
Record-to-Report and Financial Close
Procure-to-Pay
Order-to-Cash (where applicable)
Data, integrations, and reporting across ERP's

Skills & Competencies
Principal-level stakeholder presence with the ability to engage executives and influence decisions.
Strong understanding of ERP configurations vs. customization trade-offs.
Expertise in translating business needs into scalable platform designs.
Experience with Agile / hybrid delivery models.
Exceptional communication, documentation, and analytical skills.
Financial and operational acumen with a strong control mindset.

Education
Bachelor's degree in Engineering, Information Systems, Business, or a related field required.
Success Profile
The Senior Principal SW Development Engineer succeeds by combining deep platform knowledge, business fluency, and strategic judgment. They operate as a force multiplier-aligning, Finance, and IT around common goals, reducing complexity, and enabling scalable and compliant growth.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

The pay range for this position is $163,900.00 to $235,550.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at