5+years of hands-on HubSpot administration in a complex, multi-user environment, including at least 2 years as the primary or sole owner of an enterprise, multi-Hub portal.
Demonstrated ownership of custom objects, labeled associations, calculated and rollup properties, permission sets, teams, and presets in a live production environment.
Proven ability to design, document, and debug a large workflow estate (100+ flows),including enrollment logic, branching, and cross-object automation.
Accountability for a real upstream-to-CRM integration — you have defined field-level expectations with engineers and diagnosed sync failures to root cause. This is the requirement we weight most heavily and the hardest one to close on the job.
Working SQL and data-warehouse / ELT fluency sufficient to reason about upstream transformation and validate what lands in the CRM.
RESTAPI literacy — HubSpot\''s CRM, Search, and schema APIs, JSON, authentication and scopes — and the ability to read and troubleshoot integration code in Python or similar, even if you are not the one authoring it.
Documentation discipline, and the credibility to hold a governance line with engineers, business stakeholders, and executives — including saying no to a request that would damage the data model.
Nice to have
CRM administration at hundreds of thousands of records across multiple brands, business units, or legal entities.
JDEdwards, Epicor Vision, or comparable enterprise ERPs; Microsoft Fabric, SQL Server Reporting Services, or Power BI.
Google Analytics 4 for e-commerce with UTM strategy and revenue attribution; cloud telephony / CTI administration; Jira or customer-data-platform administration.
Automotive aftermarket, industrial distribution, or B2B wholesale / multi-branch experience; CRM integration work during mergers and acquisitions.
Applied use of AI tooling (e.g., Claude, ChatGPT) to reduce operational load, with measured results.
HubSpot certifications — Revenue Operations, Data Hub, Reporting, or the Hub software certifications. Bachelor\''s degree in Information Systems, Business, or Analytics; equivalent practical experience considered in lieu.
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